eDrugstore.comReviews of edrugstore.com

Response from eDrugstore.comJul 21, 2014

Mr. Butler, I apologize for the mistake made by our Customer Service Staff. We should have got your order right and requested that our Pharmacy place your medication in a Vial. I hope that we can get it right the next time. Please call me at 1-800-990-9681 and ask for Jerry. I will make sure you get a special discount coupon for your next order. Respectfully, Jerry R., Media Relations Edrugstore.md

Response from eDrugstore.comMay 21, 2014

Mr. Palazzo, thank you for your loyalty over the years. We want to make sure that we do everything we can to make your shopping experience as easy and affordable as possible. We actually offer coupons in various formats on a weekly basis. The best way to obtain a coupon is to ensure you except e-mail marketing in your account and open your weekly e-mails from Edrugstore.md. We also mail our customers that don't have an e-mail with coupon offers. If you need anything from Customer Service please call us and we'll do everything we can to help you. Sincerely, Edrugstore.md Customer Service

Response from eDrugstore.comMay 22, 2014

Mr Smith, the call you had to make was to the Physicians office and you would have spoken to the Medical Assistant that required additional information. The Terms and Conditions for Medical Information is described when ordering. The Professional groups associated are compliant with Health & Human Services, Health Insurance Portability and Accountability Act set forth in 2003. Sincerely, AccessRx.com Customer Service

Response from eDrugstore.comJul 30, 2013

Thanks for the review. Prices are relative to the situation at hand. We recently got hit pretty hard with the manufacturer's increases. You can verify it was not just us. Your local pharmacy I am sure had to raise their prices as well. And please when comparing prices, take a moment to reflect on the ease of service at hand. No waiting at the doc's office or pharmacy. No missed work. Simply put in the order, and we will take care of all the logistics and have it in your hands ASAP, often within 24 hours. So when comparing prices let's not forget to value in your time. Then you will understand the exceptional value we offer. Thanks

Response from eDrugstore.comJul 10, 2013

Greetings, Sorry to hear we goofed on the free pill splitter. The representative should have offered to send one immediately. We would love to resolve the matter. Our CS manager has tried to contact you regarding this issue. If you could contact Kyle at 1.800.990.9681 ext. 735 we are fully stocked with the pill cutter and would send you one immediately and compensate shipping on your next order as well. Thank you!