eDrugstore.com Reviews | Read Customer Reviews of edrugstore.com

eDrugstore.comReviews of edrugstore.com

4.63,082 reviews
Pharmacy & Medicine
5801 S McClintock Dr., Suite 107, Tempe, Arizona

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eDrugstore.com

About eDrugstore.com

As one of the first telemedicine companies in the United States, eDrugstore.com provides safe, secure, and discreet access to FDA-approved prescription medications online at competitive prices. Our trusted telehealth platform connects you with U.S.-licensed doctors for fast online consultations and treatment across today’s most in-demand health categories.Get expert care and online prescriptions for weight loss — including Wegovy? and Zepbound? consultations — as well as hair loss, erectile dysfunction (ED), premature ejaculation (PE), STD prevention, antibiotics, testosterone therapy, hormone replacement therapy (HRT), and more, all from the comfort of your home.Every consultation is reviewed by licensed physicians, and prescriptions are fulfilled by accredited U.S. pharmacies that only dispense FDA-approved medications, ensuring safety, quality, and compliance.Skip the doctor’s office and long pharmacy lines. With eDrugstore.com, you can buy prescription medications online in the U.S. quickly, privately, and affordably.

eDrugstore.com (edrugstore.com) has 3,082 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: edrugstore.com
Category: Pharmacy & Medicine
Location: Tempe, Arizona
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eDrugstore.com reviews

Showing 135 reviews with 1 star · Clear filters

SILDENAFIL
Jan 1, 2018
I’ve used them twice in the past but never again
I’ve used them twice in the past but the third time wasn’t a charm. I ordered generic viagra or Sildenafil. I figured it would be a good cheaper alternative to viagra since I am active duty military money doesn’t grow on trees. Well my New Years wasn’t very happy as my wife and we’re dsappointed when it did not work at all. I tried both halves of my pill with no luck. My first 2 experiences were excellent and I wouldn’t kept coming back but now I think not.
Response from eDrugstore.comJan 4, 2018
Dear Sir, Thank you for completing a trust pilot review. If you ever have any questions about the authenticity of the products we offer, please call the phone number on your prescription label to speak to the pharmacist. They can provide you all the information needed to verify the products legitimacy. You may also call the Doctors service during regular business hours to speak to a licensed physician. Order with confidence, as you have been a customer for several years and we appreciate your business. Sincerely, Taylor G Customer Relationships Manager AccessRx.com
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FINASTERIDE
Dec 25, 2017
After a great experience with first …
After a great experience with first order, the price of the second order increased 80%. The customer rep said the supplier shocked them with an increase. Not acceptable excuse as I found no price increases when looking around other sites. And the second order was to be shipped 3-5 Days. I still have not received order 10 Days after ordering. They blamed it on the Christmas crush. That’s nonsense as I have received other products without a problem. Not acceptable. There are several vendors and I will find a different one.
Response from eDrugstore.comJan 11, 2018
Dear Sir, We are sorry that the prices of Finasteride 1mg increased substantially and for the very late delivery. I usually advise all consumers to shop around and do their own price comparisons when buying any products. Even with our higher prices, I believe we may be a good value if you add in the Physician services. As for the package not arriving on time, unfortunately, the Pharmacy shipped the USPS Priority Mail on Dec. 20th and the Carrier didn't get it to you until Dec. 26th. We have applied a shipping credit to your next order. Hope you have a better experience and chose to use our services again. Sincerely, Jerry R., Media Relations AccessRx.com
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VIAGRA
Nov 9, 2017
It was terrible
It was terrible I demand a refund!
Response from eDrugstore.comNov 15, 2017
NO Reference number:= No Order???
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Heavysoul7
Oct 22, 2017
They have security issues
Product was fine. But each time I ordered my card was compromised. Won’t order again for this reason.
Response from eDrugstore.comOct 23, 2017
Sir, We have processed over 4 million credit card transactions over the past 19 years and I can't count on one hand the number of times someone has told us we caused there credit card issue. My advice would be for you to call your credit card issuer and explain that your credit card was compromised and let them do the investigation. We hope you resolve your issues. Cordially, Jerry R., Media Relations AccessRx.com
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Disrespected Former C.
Sep 18, 2017
The people I dealt with on the phone are RUDE!
The people I dealt with on the telephone were RUDE and UNPROFESSIONAL. When I called back to confirm my order, the guy cut me off and barked "What's your name!". I almost cancelled the order right then. I wish I had! Bye-bye, AccessRX! You just lost a customer who has pleased numerous orders over the past several years!
Response from eDrugstore.comSep 22, 2017
Sir, I want to first say thank you for 9 years of loyalty as one of our better Customers. We will miss serving you in the future. As for the incident of our Customer Service Staff being rude and unprofessional, we have had some serious discussion with this individual and want to assure you that we do not take this type of behavior from our Call Staff or any staff member lightly. We take pride in trying to provide the utmost professional experience from beginning to end. Should we get another chance to serve you, we can offer you a special discount and handle your transaction in a professional manner. I will note your account of this large discount. Sincerely, Jerry R., Media Relations AccessRx.com
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VIAGRA
Jul 3, 2017
Never received package
Never received package
Response from eDrugstore.comJul 11, 2017
Sir, I want to thank you for all your past loyalty in 2012 and 2013 and returning to order in 2017, it is very much appreciated. I do see that your purchase on 6/28/2017 4:39:00 PM was shipped on 6/29/2017 and delivered per FedEx; 6/30/2017 - Friday - 9:21 am Delivered . I also see that our Call Group tried to contact you to ensure that you did receive your package. Should you have any further issues, please contact AccessRx.com; Call us at: 1-800-467-0297 Mon-Wed: 5 a.m. to 8 p.m. • Thu-Fri: 5 a.m. to 7 p.m. MST Sat: 6:30 a.m. to 5 p.m. • Sun: 7:30 a.m. to 4 p.m. MST We hope that we can help you in anyway possible. Cordially, Jerry R., Media Relations AccessRx.com
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VIAGRA
Jun 25, 2017
To exspensive!
Your prices are ridiculous. It is mt last time ordering from u.
Response from eDrugstore.comJun 26, 2017
Sir, I want to thank you for your loyalty over the past 5 years, we will miss serving you. I also agree with you 100%, that the prices for these medications have increased way too much over the past 8 years. Since 2009, the Pharmaceutical Manufactures of these drugs have been increasing the cost to Pharmacies/Patients twice per year and at a rate of over 18% to 20% per year. Please shop and compare our prices with any major USA Pharmacy and you'll be surprised that we are in some cases a lower price, plus we support Tele-medicine physicians who in turn can write you a prescription in the comfort of your home which can be filled and shipped to you the very next day to your door. The shipping convenience and free Physicians services is our trademark to excellent services. The only relief we see this year is the approval of a new FDA approved generic Sildenafil 100mg which will be made by Teva Pharmaceuticals. We just got an update that this drug will be available this December. Also, Cialis (Tadalafil) will be coming off their Patent, so a generic Tadalafil will also be FDA approved this year to compete with the Viagra generic, so prices will be coming down. We have been promoting Viagra since 1998, so we all excited at the opportunity to sell these blockbuster drugs for lower prices in their generic form soon. Hope this helps, Jerry R., Media Relations AccessRx.com
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VIAGRA
Jun 21, 2017
Horrible delivery
Horrible delivery Gives u a 12 hour window signature requirement or wavie and just leave on your doorstep Then the reps blame fed ex......the company they selected.....:: crazy poor service..,..
Response from eDrugstore.comJun 26, 2017
Sir, A signature provided to the FedEx Driver is required to receive any shipment from our network of Pharmacies. This Policy has not changed in 18 years. Also there were 2 attempts to deliver the package to you according to FedEx tracking; Travel History Hide Help Date/Time Activity Location 6/21/2017 - Wednesday 8:47 pm Returning package to shipper SOUTHFIELD, MI Return tracking number 712948092334 8:35 am On FedEx vehicle for delivery SOUTHFIELD, MI 6:43 am At local FedEx facility SOUTHFIELD, MI 6/20/2017 - Tuesday 5:08 pm At local FedEx facility SOUTHFIELD, MI 3:46 pm Delivery exception SOUTHFIELD, MI Customer not available or business closed 8:31 am On FedEx vehicle for delivery SOUTHFIELD, MI 8:06 am At local FedEx facility SOUTHFIELD, MI 6/19/2017 - Monday 9:17 pm At local FedEx facility SOUTHFIELD, MI 4:54 pm Delivery exception SOUTHFIELD, MI Customer not available or business closed 7:56 am On FedEx vehicle for delivery SOUTHFIELD, MI 6:11 am At local FedEx facility SOUTHFIELD, MI 6/17/2017 - Saturday 6:29 am At destination sort facility ROMULUS, MI 4:01 am Departed FedEx location MEMPHIS, TN 12:22 am Arrived at FedEx location MEMPHIS, TN 6/16/2017 - Friday 6:10 pm Left FedEx origin facility ST GEORGE, UT 3:16 pm Picked up ST GEORGE, UT 12:11 pm Shipment information sent to FedEx If you would like, you can always ship with the Postal Service for less. Jerry R., Media Relations AccessRx.com
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