ED HARDYReviews of edhardyoriginals.com

I placed an order on Dec 15th for a Christmas gift. There was no communication from the company for six days so I emailed them asking about the status of my order. They responded with "confirmed" and a fed ex tracking number, indicating that it would be delivered by Dec 26th. Not super helpful to sit on the order for 6 days and not have it arrive in time for Christmas. I then received a notification on Christmas Eve that my order had been canceled with no explanation. Wow. Impressively bad customer service and communication. I will not be ordering from them again.

I made a purchase for a front zip hoodie and sweatpants. I selected size medium for the hoodie because according to the size chart on the website a medium is 6-8 which would technically fit large on me being that I’m size 0-2. The medium fits like an XS, is too small and uncomfortable. The sweat pants are completely flawed and irregular. The right leg fits tighter and is longer than the left leg, also, the seam on the backside area is visibly crooked. The sweatpants are very uncomfortable and feel like they’re twisted. This is completely unacceptable. There is no way that I should be purchasing defective items directly from the company. This poor quality is what the company sells to DD’s Discounts. On top of that there is only one way to contact which is an email address. I’ve sent 2 messages and they have not responded. Bottom line, they sell defective items, and the quality is trash. Don’t waste your time.

Did not receive my full order, one item was missing. Order arrived extremely late! They do not answer emails!!! I WILL NEVER PURCHASE FROM THEM EVER AGAIN!!!

Definitely a scam , I never received my order and you can only contact customer service by email and they never respond ! Do not buy from edhardyoriginal ! Your better off buying from fashion nova .

Disgusting, I have ordered start of november for Christmas payed $130 I have not received my items saying in transit but not moved from this for 10 days I’ve tried to contact them in various ways and no one responds, looks like I have lost my money and a Christmas gift DO NOT BUY from this site

I had a very frustrating experience with ed hardy. When you open the site you get pop up window offering 20%off if you register. So I did. But I never received a discount. Before purchasing I wrote customer support to ask for help with this promised 20% off. They gave me run around with mundane solutions such as checking my spam folder, etc. So bottom line customer support could not care less and did not resolve the issue, did not offer a solution. I firmly believe that it’s scam/false advertisement there is no discount upon signing up. It’s just a trick to get you purchase. I can’t not stress enough how incompetent and inept customer service in this company. Beware! I imagine if there’s a serious issue they are completely useless.

horrible company, doesn't quality control anything. Poor customer service that's basically run by 16-year-olds.