eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Gary M.
Product ddid not work for me may work well for some ones else
Response from eddiebygiddy.comJan 26, 2021
Hi Gary, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.
Frank
Vague how to use it even after watching the videos
Response from eddiebygiddy.comJan 21, 2021
Hi Frank, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.
David B.
Has not helped me at all.
Response from eddiebygiddy.comJan 19, 2021
Hi David, thank you for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.
Arthur E.
I could not try your product as the size is too small
Response from eddiebygiddy.comJan 19, 2021
Hello Arthur, we're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!
Daniel
My giddy is too small I think. Should have purchased next size up. Hard to get bands on and very tight. Can only where a short time.
Response from eddiebygiddy.comJan 18, 2021
Hi Daniel, thanks for your honest feedback. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. No worries - with the Size Insurance guarantee, you'll get a new size for free. Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!
Tom
I received a two pack on Dec 23, 2020, but the size was not what I ordered. I ordered a size A but received a much larger size. This is the fourth time I have tried to contact customer service to resolve this problem but I have NOT received any response from the company,
Response from eddiebygiddy.comJan 15, 2021
Hi Tom, thank you for your honest feedback. I'm sorry to hear you've had trouble getting through to our team - it doesn't look like we have any messages from your account. Not to worry! Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!
Robert S.
Not helpful at all. Feel like a total waste of money
Response from eddiebygiddy.comJan 8, 2021
Hi Robert, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience!
Greg L.
As I stated in an email several days ago, this has not worked for me. I am not sending it back or asking for a refund, but please do not send me more or charge me for any more. Any further shipments will be refused and I will contact my credit card company to dispute any additional charges. Please save us both the pain of a dispute and heed this warning. Thanks. Your message makes me think you do not understand me. I don't want anymore Giddys or messages about how you are going to help me. Just don't send anymore of your product! Greg Lunsmann'
Response from eddiebygiddy.comJan 6, 2021
Hi Greg, we're so sorry to hear you're unhappy with Eddie! We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.
