eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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TIMOTHY
It is not effective.
Response from eddiebygiddy.comFeb 18, 2021
Hi Timothy! Most of the time, Eddie users who aren’t feeling the full effects of the device simply have the wrong size. We sent you an email with more information about how Eddie was designed to fit and feel, and how to get a different size for free! Thanks for your honest feedback; we look forward to setting you up with the perfect size.
Billy W.
Well I contacted you by email 3 weeks ago about the size and how it hurts. I would think it’s the size that’s the problem, I thought you had a size guarantee. But apparently you ignore those with trouble on the size.
Response from eddiebygiddy.comFeb 18, 2021
Hi Billy, we’re sorry if you weren’t satisfied with your experience. We accommodate hundreds of requests per day and move as quickly as we can so Eddie and the ED Guide video series can reach as many men and their partners as possible. If you requested assistance outside of business hours, we appreciate your patience as we only respond to messages during those times. We have replied to your email with more information about placing a resize order. If you do not see our message in your inbox, please be sure to check your spam folder. Talk soon!
RB
Not impressed. Does not work as marketed.
Response from eddiebygiddy.comFeb 11, 2021
Hi RB, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
Alfonso S.
Totally useless device, it does constrict the urethra once the rubber band is placed, and is very uncomfortable to wear.
Response from eddiebygiddy.comFeb 11, 2021
Hi Alfonso, we're sorry to hear you're not fully satisfied with your Eddie. Eddie constricts the veins, but not the arteries or urethra. This means better blood flow, and more open, natural-feeling ejaculation. If your device isn’t the right size, it won’t function as intended. Most of the time, this is the source of the issue you're experiencing. We sent you an email to better assist you. We look forward to improving your experience and helping you achieve the best results!
Donald
It did not work for me, and so far my request for the said refund is ignored. Good Luck
Response from eddiebygiddy.comFeb 9, 2021
Hi Donald, thank you for your message. We’re sorry to hear about your experience. It looks like our team reached out to you several times, most recently on 2/3/21, but we have not received a response. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out again today to better assist you. We typically provide online support only, but I can also have a member of our team give you a call if you prefer. Please check your email, and shoot us a message. Talk soon! We look forward to improving your experience.
Ken
Your size table must be off I measured 3 times. Need a smaller size. Not sure how to get a replacement.
Response from eddiebygiddy.comFeb 9, 2021
Hi Ken, we're sorry your Eddie doesn’t seem like the right fit! It looks like our team reached out to you on 1/16/21 and 2/8/21, but we have not heard back. If it feels too large, it won’t work. Our team just emailed you again with more information about how the device should feel, by design, and how we can help improve your experience by getting you the right size. We typically provide online support only, but I can also have a member of our team give you a call if you prefer. Please check your email, and shoot us a message. Talk soon!
Lou A.
Bought one, didn't work. Got in my way. Asked for refund. Regular ring works better!
Response from eddiebygiddy.comFeb 18, 2021
Hello Lou. Thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience.
David E.
This does not work for a prostate cancer survivor. Tried 3 different sizes. No luck.
Response from eddiebygiddy.comFeb 9, 2021
Hi David, we're sorry to hear you're not fully satisfied with your Eddie. If your device isn’t the right size, it won’t function as intended. Most of the time, this is the source of the issue you're experiencing. We sent you an email to better assist you. We look forward to improving your experience and helping you achieve the best results!
