eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comDec 29, 2020

Hi Arthur, thank you for your feedback! We sent you an email regarding your order. If your Eddie is too large or loose-fitting, it won’t work to its full potential. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie, We look forward to hearing back from you and improving your experience!

Response from eddiebygiddy.comDec 28, 2020

Hi there, thanks for your honest feedback. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. No worries - with the Size Insurance guarantee, you'll get a new size for free. Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!

Response from eddiebygiddy.comDec 21, 2020

Hi there, we're sorry to hear your Eddie isn’t the perfect fit. For now, Eddie’s only available in four sizes; A, B, C, and D, which fits approximately 98.99% of men in the US. We sent you an email to better assist you. We look forward to improving your experience!

Response from eddiebygiddy.comNov 30, 2020

Hello Michael, we're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!

Response from eddiebygiddy.comNov 24, 2020

Hi David, we're sorry to hear that you're disappointed with your Eddie. This could be a result of not having the correct size. If your Eddie isn’t the right fit, it won’t work or feel as it was intended. Our team has emailed you more information about how to resolve your issue. We look forward to improving your experience.

Response from eddiebygiddy.comNov 10, 2020

Hi William, Thank you for your feedback! I'm sorry to hear about the issue with your order, and we're sorry to hear your Eddies weren't a perfect fit. If they're too loose or too tight, they won’t provide the full effect. The good news: we have a Size Insurance guarantee! So you can resize your Eddies for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! Talk soon.

Response from eddiebygiddy.comNov 5, 2020

Hi Peter, thank you for your feedback! If your Eddie is too large or loose-fitting, it won’t work to its full potential. Luckily, you have Size Insurance, which means you can resize your devices for free as many times as needed. Please check your email for more information! We look forward to hearing back from you and improving your experience.

Response from eddiebygiddy.comOct 30, 2020

Hi Paul, we're sorry your Eddie doesn’t seem like the right fit. If it feels too large, it won’t work. Our team has emailed you with information about how the device should feel, by design, and how we can help improve your experience by getting you the right size. Talk soon!