eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 310 reviews with 1 star · Clear filters
David S.
I need a larger size. How do I exchange the one I have ?
Response from eddiebygiddy.comMar 2, 2021
Hey David, we're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!
John C.
It didn't really seem to make any difference for me. If theres any way I can return it that would be awesome
Response from eddiebygiddy.comMar 2, 2021
Hi John, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience!
Laurence C.
This this not work at all. I have tried it many times. I am very disappointed 😢 .
Response from eddiebygiddy.comFeb 26, 2021
Hi Laurence, we sent you an email regarding your order. If your Eddie is too large or loose-fitting, it won’t work to its full potential. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie first, so you can experience the full effect before making a decision. Of course, we’re happy to accommodate your request if that’s still preferred. We look forward to hearing from you and improving your experience.
Tony M.
Has not made a difference
Response from eddiebygiddy.comFeb 26, 2021
Hi Tony, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
Valued C.
to small, didn't measure right i guess
Response from eddiebygiddy.comFeb 26, 2021
We're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!
HENRY W.
It works very well but do to increase in size it causes to much discomfort for my wife
Response from eddiebygiddy.comFeb 26, 2021
Eddie was created by urologists and engineers, and is constructed from medical-grade materials in FDA-quality facilities. Eddie has been proven effective if sized and used correctly, and will last an extended period of time if you follow the usage, cleaning, and storage instructions. We sent you an email to better assist you. We look forward to improving your experience. Thanks!
Gordon S.
No help at all.
Response from eddiebygiddy.comFeb 26, 2021
Hi Gordon, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.
mark D.
The product does not work
Response from eddiebygiddy.comFeb 24, 2021
Hi Mark, we sent you an email regarding your order. If your Eddie is too large or loose-fitting, it won’t work to its full potential. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie first, so you can experience the full effect before making a decision. Of course, we’re happy to accommodate your request if that’s still preferred. We look forward to hearing from you and improving your experience.
