eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comJun 24, 2020

Hello DH, thanks for your review. We've looked into your account history and see that our team replied to your last message on June 10th. Sorry if it didn't reach you! Perhaps it landed in your junk folder. We have resent that email, which includes more information about the device, and how to place a re-size order. We look forward to finding you the right size, and improving your experience. Talk soon!

Response from eddiebygiddy.comJun 15, 2020

Hello MK. We're sorry to hear about your experience. We sent you an email to better assist you. We look forward to improving your experience. Thanks again for trusting us with your sexual health and wellness.

Response from eddiebygiddy.comJun 15, 2020

Hi Brent, we're sorry to hear you're experiencing issues while placing with your resizing order. We can assure you that you will be able to utilize your Size Insurance to order a resized device, at no additional cost. While we’re currently not providing customer support by phone, but our team has emailed you more information on this issue. We sincerely appreciate you being a Giddy customer - we’ll do everything we can to make things right, and keep you on a path to better sexual health and wellness. Talk soon!

Response from eddiebygiddy.comJun 16, 2020

Hi Scott, we're sorry to hear you're unsatisfied with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.

Response from eddiebygiddy.comJun 17, 2020

Hello Greg. We're sorry to hear about your experience. We sent you an email to better assist you. We look forward to improving your experience. Thanks again for trusting us with your sexual health and wellness.

Response from eddiebygiddy.comJun 18, 2020

Hi Richard, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.

Response from eddiebygiddy.comJun 24, 2020

Hello C, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.

Response from eddiebygiddy.comJun 24, 2020

Hi Brian, thanks for your honest feedback. We’re always disappointed when Eddie doesn’t work for someone. But, 9 times out of 10, this is a result of choosing the incorrect size. We have emailed you some information about how to complete a resize order, so you can start enjoying Eddie the way it’s intended.