eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comJul 6, 2020

Hello Michael, thanks for your honest feedback. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. No worries - with your size insurance, you'll get a new size for free. Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!

Response from eddiebygiddy.comJun 29, 2020

Hi Ronald! We just sent you an email regarding your order. If your Eddie is too large or loose-fitting, it won’t work to its full potential. Luckily, you purchased Size Insurance, which means you can resize your device for free. We highly recommend using your Size Insurance to get a different size Eddie first, so you can experience the full effect. We look forward to hearing from you and improving your experience!

Response from eddiebygiddy.comJun 26, 2020

Hi Chester, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.

Response from eddiebygiddy.comJun 26, 2020

Hello Henry. Thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!

Response from eddiebygiddy.comJun 25, 2020

Hi Robert, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: you have Size Insurance! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.

Response from eddiebygiddy.comJun 24, 2020

Hello Gubras, thanks for your review. We've looked into your account history and see that our team replied to your last message on June 22nd. Sorry if it didn't reach you! Perhaps it landed in your junk folder. We have resent that email, which includes more information about your refund. We look forward to your response, and improving your experience. Talk soon!

Response from eddiebygiddy.comJun 23, 2020

Hello J, thanks for your honest feedback. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. No worries - with your size insurance, you can get a new size for free! Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!

Response from eddiebygiddy.comJun 22, 2020

Hi , we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.