eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comJul 29, 2020

Hi Gene, thanks for your feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.

Response from eddiebygiddy.comJul 28, 2020

Hi Garry, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.

Response from eddiebygiddy.comJul 22, 2020

Hi Eliot, thank you for your feedback! We're sorry you haven't received your order yet. We sent you an email with updated tracking information. Keep us posted! We can't wait for you to experience all the good things Eddie can do!

Response from eddiebygiddy.comJul 22, 2020

Hi Bruce, thank you for your honest feedback! Our team has emailed you some tips about how to use/wear Eddie that can help you get more confident and familiar with it! Please reach out if we can help further.

Response from eddiebygiddy.comJul 21, 2020

Hi Richard, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.

Response from eddiebygiddy.comJul 21, 2020

Hello Robert, we're sorry your first Eddie was not the right fit. Luckily, with your size insurance, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!

Response from eddiebygiddy.comJul 21, 2020

Hi Jack. Thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!

Response from eddiebygiddy.comJul 15, 2020

Hello Gary, thanks for your honest feedback. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. No worries - with your size insurance, you'll get a new size for free. Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!