eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comAug 11, 2020

Hello George, thank you for your message. We’re sorry to hear about your experience! Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!

Response from eddiebygiddy.comAug 11, 2020

Hello Eddie, we're sorry your first Eddie was not the right fit. Luckily, with your size insurance, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. You can also open a live chat with our support team by navigating to https://getmegiddy.com/contact/ and clicking on the live chat icon in the bottom right corner. We look forward to making this right!

Response from eddiebygiddy.comAug 10, 2020

Hi Stephen, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.

Response from eddiebygiddy.comAug 6, 2020

Hi there, thank you for the message. After checking with our team, I can confirm that your order has shipped and is on the way! Please check your email for more information, and keep us posted, Mark! We can't wait for you to experience all the good things Eddie can do :)

Response from eddiebygiddy.comAug 6, 2020

Hi Chris, thanks for your feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.

Response from eddiebygiddy.comAug 6, 2020

Hi Robert, thank you for your message. We’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!

Response from eddiebygiddy.comAug 6, 2020

Hello there, we're sorry your first Eddie was not the right fit. Luckily, with your size insurance, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!