eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comSep 10, 2020

Hi Jim, thanks for providing us with your feedback. If you're not experiencing the full effect of the device, it could be due to not having the correct size. Our team has reached out with information on how the device should feel and what resizing options you have! We look forward to finding you the right size.

Response from eddiebygiddy.comOct 27, 2020

Hi Unklemilty, I'm so sorry to hear about your experience! However, I think you might have the wrong company. We do not offer phone support or have automated email responses. We currently do not provide "refills" or offer any sort of subscription services. If there is anything we can assist you with, please don't hesitate to reach out to our excellent support staff at [email protected]. Thank you!

Response from eddiebygiddy.comSep 4, 2020

Hi John, we're sorry your first Eddie was not the right fit. If your ordered included Size Insurance, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. You can also open a live chat with our support team by navigating to https://getmegiddy.com/contact/ and clicking on the live chat icon in the bottom right corner. We look forward to making this right!

Response from eddiebygiddy.comSep 4, 2020

Hi Owen, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience!

Response from eddiebygiddy.comSep 3, 2020

Hi there, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.

Response from eddiebygiddy.comSep 3, 2020

Hi Marvin, thank you for your feedback and I'm sorry to hear about your past experience. We've made enormous effort to improve our customer service since we first launched, and we're happy to look into this further. Please feel free to reach out anytime by emailing us at [email protected].

Response from eddiebygiddy.comSep 3, 2020

Hi Kevin, most of the time, Eddie users who aren’t feeling the full effects of the device simply have the wrong size. We sent you an email with more information about how Eddie was designed to fit and feel, and how to order a different size. Thanks for your honest feedback. We look forward to setting you up with the perfect size!

Response from eddiebygiddy.comSep 3, 2020

Hi there, we're sorry to hear that you're disappointed with your Eddie. This could be a result of not having the correct size. If your Eddie isn’t the right fit, it won’t work or feel as it was intended. Our team has emailed you more information about how to resolve your issue. We look forward to improving your experience.