State of CaliforniaReviews of edd.ca.gov

What the hell is one with you my son been working off his life you dont want to get him his edd . When there is more lazy people. And you give them their edd .

Absolutely garbage system. They need to fix their online portal and their customer service hotline. If I could put a 0 out of 5 stars I would.

To get intouch with disability over phone are Ridiculous I tried for 3 weeks every day it always say it reach limit that's not ok I call every day when they first open til they close get you'll phones together and anwer customer service are o

I have no words for EDD . No one ever picks up the phone ever ! How can they actually do their jobs WITH ABSOLUTELY NO CONTACT WITH THE CUSTOMERS.

After two months of persistent effort, I have found the process to be inefficient, unresponsive, and technologically inadequate. Below is a breakdown of the issues I have experienced: 1. Lack of Responsiveness from Assigned Case Workers Despite multiple attempts to contact the case workers assigned to my claim, I have received no callbacks or meaningful follow up. My messages have gone unanswered, and my claims have been automatically denied without proper review or communication. 2. Ineffective General Call Center I have also contacted the general call center, only to be placed on hold for over two hours before being disconnected without speaking to a representative. This has occurred on multiple occasions, leaving me unable to resolve basic issues related to my claim. 3. Dysfunctional Website and User Interface The EDD website is plagued with technical issues. Key features, such as field selections during the unemployment insurance certification process, do not function correctly, which delays payments indefinitely. Additionally, the chat support feature is largely automated and unhelpful. When I attempt to request a live agent, the system repeatedly directs me to click the “Help” button, creating an endless loop with no resolution. This occurs even while I am logged into my account and actively seeking assistance. As a taxpayer who contributes significantly each year and rarely accesses state benefits, I am deeply disappointed that the system fails so completely when it is most needed. The current level of service is unprofessional, unreliable, and technologically deficient. I respectfully request that these issues be reviewed and addressed promptly.

THE WORST. They all dont give a eff if ur starving or going broke or dying they just give u run around and say company policy lideha really mature and professional talking over people and wont provide any decent information just run around the Government is the worse when in times of help they have less than zero urgency!

U can claim ur wages for them to ROB YOU OUT OF YOUR HARD EARNED MONEY AND GET THIS CALIFORNIA IS VERY BERRY EXPENSIVE WHY AM I GETTING HARDLY ANY MONEY ON TOP OF MY WAGE MY BILLS ALONE 2k none of this money comes close. Bladdy ioke this government needs to be shut once and for all

They did not process my benefits because they said they never received my SENSITIVE documents. All the information identity thefts relish are in these documents. I requested if I can refile it via online hoping it would be more secure but no option to that! Frustrating! Sometime you would think they run the fraud department for not wanting our transactions done more SECURELY!