ECU SAVERReviews of ecusaver.com

NEVER RECIVED ITEM

Had paid $145 for a key reprogramming service. Never received any confirmation from the company or any sort of communication. I was desperate enough to just assume that this company was legit. I had a deadline to get my car back up and running so I mailed my stuff to their facilities. Again, never got any confirmation or communication from the team. Left completely in the dark. Because of that, I went back to read the reviews thoroughly and was absolutely distraught. Had my package intercepted and returned to me before these thieves could get ahold of it. Still don’t know how I’m gonna get my money back. Do not ever do business with these crooks. They WILL steal your money and keep your parts. I don’t even know why their website hasn’t got shut down yet. Pure scum.

No response from them since I paid for my ECU $300 & I’ve tried calling, texting ,& emails too many times to list! I’m turning this business in bbb romight now & filing a claim with my bank & try to recover my funds from this scamming so called business! Do not buy any services or parts from them they are clearly not to be trusted! I will be reporting this to several authorities today !

DO NOT DO BUSINESS WITH THEM I sent my BMW CAS module and keys for their repair/cloning service. They received everything on April 27, 2026. Since then, I was constantly calling and messaging through eBay, Instagram, and other channels just trying to get an update. Most of the time I received nothing, and since they had my CAS and keys, I had to figure out other ways to get to and from work while my car was immobile. On July 23rd, they told me my 'parts would be shipped back “today/tomorrow”' but that didn't happen. Then I FINALLY, got into contact with Eric, who told me what was going on and that he would send me a tracking number and my stuff back the same day, (SHOCKER, that didn't happen) and it went back into the same silence from their end again. After more unanswered calls and messages, I contacted local law enforcement to file a police report, filed a consumer complaint with the Washington State Attorney General's Office, and eventually sent ECU Saver a demand letter for my stuff on August 5th. They finally sent me tracking on August 17th, and I eventually received all of my parts back August 20th. I also received my $200 refund on August 25th. The fact that it took 4 months, police involvement, the Washington AG, a demand letter, the threat of legal action, and countless messages and phone calls to them to receive only THREE responses with minimal information from them over that span of FOUR MONTHS is ridiculous. I am shocked and appalled as to how they operate as a business especially considering that they have the customer's info and can easily reach out to them if they had issues with communication on their end. Now my car still doesn't work and I have to find another business to figure out what's wrong with it. Here's a kicker, while demanding my refund for a lack of service, they asked that I "stop harassing them with legal action" I'm sorry but you don't get to say that after you held my stuff for months while not communicating and responding. If you stop/don't respond, I'm going to utilize legal avenues to get my stuff back one way or another. Do not do any business with them! Do not recommend them to anyone, stay far far away from this business! It is a scam run by con artists!!!!

Well for one he can quit ripping people off sent 325$ and still waiting for a response but after checking on my order come to find out this company has been doing this for awhile now I've read atleast 30 comments from people that he's ripped off at 300$ each 10,000$ dollars that I've read about alone this guy's needs a good Ole fashion ass beating . piece of shit I hope this guy gets what he has coming and as for u trust pilot you better start doing your homework on who you guys put your name behind cause I don't think we can trust who you guys are backing

Sent in my DME & CAS for an “all keys lost” replacement service back in April 2026. They sent me an invoice to pay before shipping and once I shipped it out the company stopped responding. The UPS tracking number shows the package was signed and received by a person named Greg! I’ve called , texted, emailed them in multiple methods. No luck. I still haven’t received my keys nor do I have my hands on my original DME & CAS. Car has been out of service ever since! This is a major theft

This guy is a thief and a liar. I paid for replacement ECU on 5/7/2026 and never heard another word from the guy other than a confirmation of payment. I tried emailing, calling, texting. Even messaged him through his EBay store and never heard anything at all from him. Ended up having to file a fraudulent charge claim with my back and just got my refund back today, 7/28/2026. Finally. Apparently he had tried lying to my bank saying I was trying to make a return for something I never received. I said have him show you the tracking information showing it was delivered and obviously he didn’t and couldn’t because he was lying and had never shipped anything. THIEF

I sent my ECU to be cloned and heard nothing for weeks. I finally got ahold of Eric and he said the cloned ECU would be sent out shortly. What Eric did is made a shipping label but didn't send the ECU . He send me the tracking number but never shipped the ECU . Its been a couple months now and I have to buy a new ECU that costs $1900 thanks to Eric . This guy is a thief and a con artist DO NOT DO BUSINESS with this guy he will steal your money and whatever you send him!¡