I bought my first Amazon store through them. The process was clear, and the team answered my questions quickly. It took some time to get everything transferred, but overall it went smoothly. So far, the store is stable and bringing in consistent sales.
Response from EcomStores.comMay 30, 2025
Thank you, Rosita!
We're so glad to hear everything went smoothly and that your store is now running steadily with consistent sales. We're here anytime you need support! 🙌
JP
John P.
Super easy process
Super easy process. Everyone I talked to was nice and helped me out. Price was fair, everything got done on time, and they answered all my questions without making it complicated.
Response from EcomStores.comMay 5, 2025
Hi John,
Thank you so much for the kind words!
We’re thrilled to hear that the process was smooth and straightforward for you — that’s exactly what we aim for. It was a pleasure working with you, and we're glad we could make everything easy, clear, and on time.
If you ever need anything in the future, don’t hesitate to reach out. Wishing you continued success ahead!
Best regards,
Ecomstores
CR
Christopher R.
I was rejected in service because of…
I was rejected in service because of profile photo and name
It's rude, unprofessional and disrespectful
will never work with them and don't recommend you
Response from EcomStores.comMar 10, 2025
Hey Christopher,
We’re sorry to hear you had a negative experience. Our goal is always to maintain a professional and fair process for everyone we work with.
To clarify, our decision wasn’t based on your name or profile photo but rather our standard onboarding process. We require an initial call before moving forward to ensure we’re the right fit for each other. This helps us provide the best service possible while maintaining the integrity of our process.
We understand your frustration and appreciate your feedback. If you'd like to discuss this further, we’d be happy to connect.
DD
Daily Deals S.
Fantastic service & great expertise
Aaron and his team went above and beyond for me when purchasing and setting up my Amazon Seller account. We ran into a few issues on Amazon's side of things but Aaron and his team worked over time to work things out. 5/5 service and his team is extremely educated.
Response from EcomStores.comMar 3, 2025
Hey Daily Deals Store,
Thank you so much for your kind words🙌
We're thrilled to hear that you had a great experience with Aaron and the team. Navigating Amazon’s processes can sometimes be tricky, but we’re always here to go the extra mile and ensure everything runs smoothly for you.
Your 5/5 rating means the world to us, and we truly appreciate your trust in our expertise. Wishing you great success with your Amazon Seller journey. Let us know if you ever need any further support.
JS
Jon S.
The whole process was smooth and…
The whole process was smooth and professional. They communicated very clearly with fantastic followups to make sure I didn't have any questions. I have had the store for 6 months with no issues so far. Highly Recommend them!
Response from EcomStores.comJan 2, 2025
Hey Jon,
Thank you so much for your kind words :)
We’re thrilled to hear that you found the process smooth and professional. Clear communication and thorough follow-ups are priorities for us, so it’s wonderful to know they made a positive impact on your experience.
We’re also delighted that your store has been running seamlessly for the past six months.
Your recommendation means the world to us, and we’re here to support you whenever you need.
NS
Nathan S.
Great communications with Nikita and…
Great communications with Nikita and the team! Very smooth process
Response from EcomStores.comDec 20, 2024
Hey Nathan,
Thank you for your wonderful feedback.
We're so glad to hear you had a great experience communicating with Nikita and the team. It’s always our goal to ensure clear and seamless communication throughout the process.
We truly appreciate your trust and support. If you ever need anything, feel free to reach out. Wishing you great success ahead :)
JO
Jorge
A company that stands by their promises
As someone who has been through hell and back with Amazon multiple times I stand by this company. When the account I acquired through Ecom Stores was put into question by Amazon, Ecom Stores showed me how to navigate the review process and had all the documents Amazon wanted ready. Our account is in great standing now and passed a section 3 account review during Q4 (a true test of selling on Amazon)
UPDATE 11/04/2025:
Shortly after my initial review, my Amazon seller account was deactivated due to failing identity verification—this was 11 months ago. While Ecom Stores worked to recover the account, crucial information was omitted when responding to Amazon’s questions, which ultimately led to the failure.
I have spent over $20,000 on this process with more expenses incurred every month. I would like to close this chapter but Ecom Stores is making that difficult. They have refused any refund, offering only a replacement store, which is not helpful given the issues with the first account. I even offered to let them deduct what they paid to acquire the store so they could break even (Which would still leave me thousands in the negative), but this was not accepted.
My experience leads me to believe that they operate primarily as a profit-first business, prioritizing their own gain over fully supporting their clients. Proceed with caution if you are thinking of doing business with them.
UPDATE 12/23/2025 (in response to Ecom stores):
I find your response insulting considering I offered to subtract your financial investments from the refund. I also find it insulting due to the amount of time and resources I put in, which is countless hours and $5k+ outside of the already high price tag I paid for the store.
The greed to not offer any sort of compensation when I’m asking for a refund with terms that already favor you is disgusting. Especially when the problem stems from your company.
Do you expect me to invest more hours and thousands of dollars (even if the second store is free) into another store when the first one’s problem couldn’t be resolved?
Response from EcomStores.comDec 4, 2024
Hi,
Thank you for sharing your experience - we’d like to provide some clarity for anyone reading.
Your account was initially suspended after Amazon requested additional identity and shipment verification.Our team supported you throughout the process: preparing and submitting multiple appeal packages, advising on Amazon’s requests, and covering the cost of a professional appeal services. Unfortunately, despite these extensive efforts and multiple submissions, Amazon did not reinstate the account.
In March, 2024 we offered you a free replacement account to ensure you could continue selling without additional cost. This offer was rejected.
Given the significant amount of work and resources already invested - including reinstatement attempts, consulting fees we paid, and reimbursements for related services - a refund was not possible. This is consistent with our policy, as these services have been fully rendered on your behalf.
Best regards,
EcomStores.com Team
IT
isaac T.
highly professional and definitely recommend!
The team is highly professional and knowledgeable. They handle everything seamlessly and are fully prepared from the start. Their support throughout the process is outstanding, making everything straightforward and stress-free. I would absolutely recommend them and will definitely use their services again!
Response from EcomStores.comNov 11, 2024
Hey Isaac,
Thank you so much for your kind words.
We're thrilled to hear that you found our team professional and supportive. It’s always our goal to provide a smooth, straightforward experience, so knowing we achieved that for you means a lot.
We look forward to assisting you again in the future, and thank you for your recommendation—it truly helps others feel confident in choosing us.
Thanks once again :)
