At Ecom Launch, we help professionals and entrepreneurs enter the world of ecommerce with experienced operational support and proven business systems. Our team assists with storefront development, supplier coordination, product sourcing, logistics management, and ongoing account support to help clients build and grow their online businesses more efficiently.
Ecom Launch (ecomlaunch.co) has 13 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
ecomlaunch.co
Website
ecomlaunch.co
Category
IT & Communication
Location
San Antonio
Listed on Five Star Index
2026
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The company replied to 92% of reviews.
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Most recent review: September 2026.
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I was probably one of the most skeptical clients these guys have had but I gotta shout out their patience (sorry if I was annoying for awhile). Setup was a bit quicker than I thought, and super excited to get this thing going. Jose, shout out to you brother - didn’t expect you to go so above and beyond and even spend some time over the weekend helping me get setup.
10/10 service so far. Thank you.
AM
Abdulla M.
BEWARE, I lost $50K+ with Jose Salvador Torres
I’m sharing my experience because I believe others should be extremely cautious before giving Jose Torres their money or allowing him to manage an Amazon business on their behalf.
I have personally lost more than $50,000 through my dealings with Jose. I originally signed up for his service in 2021 and, despite giving the business multiple opportunities over the years, I never came close to breaking even.
Most recently, I was left dealing with an Amazon Section 3 suspension, and Amazon is currently withholding funds from my account. According to Amazon, the circumstances surrounding the account violate its Terms of Service. Throughout my dealings with Jose, I was never adequately informed about the potential risks associated with the strategy being used. The emphasis was consistently on the potential upside.
I paid approximately $38,000 for two stores and also provided access to approximately $50,000 in credit-card capital to fund the business. I ultimately had more than five stores set up through Jose over the years and gave him numerous opportunities to make the business work.
My experience became increasingly frustrating after payment was made. Communication changed significantly, and when I raised concerns, I was often dismissed with comments such as “don’t overcomplicate things.” That left me questioning whether the risks were being adequately explained to clients.
I was also told that I would recover my investment within approximately 15 months. That did not happen. The business model was changed multiple times, including moving from dropshipping to FBA and then back again. I was not given a meaningful opportunity to opt out while maintaining the guarantees that had originally been presented to me. Additionally, he made me purchase $15,000 in inventory from a supplier who Jose stated never provided the inventory when he pivoted my store from dropshipping to FBA. I was left to deal with disputing the charge with my credit card company which denied the claim.
At one point, a store essentially received little to no activity for approximately a year. The store was fully operational, I had to purchase another laptop and they did NOTHING!!! Later, Jose assigned one of his teams in India to manage the store, and the account was suspended within approximately six months.
What concerns me most is the strategy I was instructed to follow after account suspensions. In my experience, after a Section 3 suspension, I was told to establish a new business entity and have another individual register an Amazon account. When that account was subsequently suspended, that individual was required to participate in an interview with Amazon. Regardless of whether someone believes this approach complies with Amazon's policies, I believe anyone considering this service should understand the potential consequences before committing substantial money and credit.
I have also seen Jose publicly promote passive income, guarantees, and an image of success on social media. My personal experience was very different from what was presented to me when I signed up.
I am also aware that Jose has changed business entities over the years. I will leave it to readers to draw their own conclusions about that.
I was recently told that Jose is no longer offering Walmart stores, while his Instagram content appears to promote them. Again, I encourage anyone considering his services to do their own due diligence and ask detailed questions before sending money.
My bottom line: I paid a substantial amount of money, provided significant access to capital, followed the business strategy I was given, and ultimately lost more than $50,000 while dealing with suspended stores and withheld Amazon funds. The guarantees that were presented to me did not produce the promised results.
I am posting this based on my own experience so that others can make an informed decision. Before giving Jose Torres tens of thousands of dollars, I strongly recommend that you independently verify his claims, understand Amazon's policies yourself, get every guarantee in writing, and fully understand what happens financially if your store is suspended.
Based on my experience, I would not recommend working with him.
*Look at his response. This is a man who does not accept responsibility for his actions. He is full of hot air, do not trust him...you will regret it.
Response from Ecom LaunchSep 6, 2026
Abdul, we strongly disagree with the statements made in this review. Client confidentiality prevents us from responding with the full context, but we are confident the facts do not support these claims. There were extended periods, at times exceeding a year, where we received no communication from you. Managing a client store requires active participation and ongoing communication, and without that, no company can effectively operate or grow the business. We remain committed to treating every client professionally and transparently. We wish you nothing but the best moving forward.
PS
Phillip S.
Ive been with Jose since 2022
Ive been with Jose since 2022! I think they do a great job handling my store! I love little to no work for me and still get paid! I recommend Jose and his team!
Response from Ecom LaunchSep 6, 2026
Thank you so much for your kind words, Phillip! We truly appreciate your trust and support since 2022. It's been a pleasure working with you, and we're grateful to have you as part of our community. We'll continue working hard to help your store succeed. Thanks again for the recommendation!
AP
Armando P.
I've been with Jose and the team for a…
I've been with Jose and the team for a few years now; they are constantly looking for opportunities, and I appreciate all the hard work they do. I would highly recommend them to anyone looking for passive income.
Response from Ecom LaunchSep 6, 2026
Thank you, Armando! We truly appreciate your trust and support over the past few years. It's been a pleasure working with you, and we're grateful to be part of your journey. Our team will continue working hard to identify new opportunities and provide the best service possible. Thank you again for your recommendation-we're excited for what the future holds!
AV
Andrew V.
They Deliver!
Ecom Launch truly has the knowledge, experience, and expertise it takes to build and develop successful e-commerce businesses. Jose and his team have worked incredibly hard to help me get my business off the ground and continue growing it year after year.
I’m only a few years into my e-commerce journey, but throughout that time, this team has consistently executed, delivered results, and been there to help navigate the challenges that come with building an online business. Their experience in the industry shows, and they genuinely understand what it takes to create a store that can grow and thrive long term.
What I appreciate most is that they don’t just talk about results—they put in the work to help make them happen. Jose and the Ecom Launch team have been a valuable part of my business journey, and I would highly recommend them to anyone who is serious about building and growing an e-commerce business.
Response from Ecom LaunchSep 6, 2026
Thank you, Andrew! We truly appreciate your trust and support over the years. It's been a pleasure being part of your e-commerce journey, and we're excited to continue helping you grow. Thank you for the kind words and recommendation!
AD
Adrian D.
My Experience
Like any business it has its up and downs! But the ups definitely outweigh the downs from my personal experience over the last 5 years!
Response from Ecom LaunchSep 6, 2026
Thank you, Adrian! We truly appreciate your trust and support over the past five years. It's been a pleasure working with you, and we're grateful to be part of your journey. We look forward to many more years of growth together!
TO
Trish O.
Economic Launch
Economic Launch has provided practical and implementation of clear strategies to grow and run my business. Communication has been prompt and professional throughout the entire process. Their expertise have provided me with confidence in making decisions. If you are looking for a knowledgeable, reliable and result focused experience I highly recommend their services.
Response from Ecom LaunchSep 6, 2026
Thank you, Trish! We truly appreciate your kind words and your trust in our team. It's been a pleasure working with you, and we're grateful to be part of your business journey.
AD
Agenti D.
Don’t believe theese ”5star ratings”
Don’t believe theese ”5star ratings”
Response from Ecom LaunchAug 6, 2026
We have no record of this reviewer ever being a client or customer of our company. The claims made in this review are false and unsupported, and no account details or transaction information have been provided that would allow us to verify any business relationship.
We are committed to transparency and encourage anyone considering our services to speak directly with us, review our client agreements, and perform their own due diligence. If this reviewer believes this review was posted in error, we invite them to contact us directly so we can investigate.