David M.
STAY AWAY FROM THIS COMPANY IT'S A SCAM!
- ALL 1-STAR REVIEWS ARE "VERIFIED REVIEWS" - 5-STAR REVIEWS "NOT VERIFIED" THEY'RE FAKE! - MY REVIEW IS VERIFIED BY TRUSTPILOT! I signed up and paid $4,000 to be part of the course, I was told ONLY 12 people at a time were accepted into the course, and that I would be number 9 of the 12, so I joined, I started the course, and right away noticed charts and diagrams referred to in each video were NOT made available to us, I found this to be odd, also changes were made in the course without identifying what was new, so it was hard to navigate the course viewing what would be the latest version. I tried to suggest basic improvements and was ignored no response. I had a family emergency that pulled me away from the course for some months, then recently tried to get back to it, and saw not much had changed so I made the recommendation again and my comment was deleted, then the next day my ability to comment was DELETED. So I asked in the FB Group if the comment option was deleted for everyone or just me. Their response? was to delete my question and ban me from commenting on the group as well. I reached out to Jem and he seemed to be responsive BUT only made excuses and said he had escalated the case to Brandon and the entire staff and that someone would get back to me IMMEDIATELY that was last Saturday, today is Wednesday, 5 days ago. I have messaged Jem daily and he has stopped reading or responding. So I would NOT recommend this group, they do not have their act together and just hide and ignore customers when problems arise, from where I stand today it was a ripoff!! ********************************************* MY RESPONSE TO ECOM INCUBATOR LIES STATED BELOW ********************************************* - You have not made the diagrams accessible that is a lie! There are no logs of changes, that was one of my suggestions that was deleted in the course. - Yes I have been banned from commenting on the course and the Facebook group! The only question I asked to get banned in the FB Group was. "Was the ability to comment on the course deleted for everyone or just me? Let me know! Thanks" That is hardly spamming, or Rude, it is an honest question! No one has responded to my questions so that is a lie, as well how can you elaborate when you have NOT responded? I paid $4,000 and have gotten ZERO support and only a link to a poorly thought-out course, and when I suggest or ask a question it is ignored or deleted! And now I am banned from commenting because I dare ask a question. The only insults have been from your company's LACK OF PROFESSIONALISM, I have been very polite towards Jem and Brandon. - Another lie! Yes I contacted Jem and he did initially respond and said he has escalated my concerns, he said I would be contacted immediately! I NEVER WAS CONTACTED! I posted for days after to Jem asking how will I be contacted, to this day Jem has not even read the DM's let alone responded! I have never gotten ANY direct messages from ANYONE named Brian at your company! ANOTHER LIE! I have never cursed at anyone in your company, if I did in DM's as you claim then post the proof! - This is what I was promised: In the Lifetime Mentorship program you will receive the following benefits: 1. Constant lifetime Guidance with direct access to mentors [NOT RECEIVED] 2. Our Frameworks, Templates, and Systems have proven to work that carries you step by step to avoid all the pitfalls that will waste your time and money. [NOT RECEIVED] 3. Logistics framework to ensure reliable fast shipping [NOT RECEIVED] 4. A community of Ecomm business owners to discuss with [BLOCKED FROM COMMUNICATING WITH THEM] 5. Course Content that breaks down each framework and prepares you for of scaling process to ensure consistency [NOT RECEIVED] 6. In-house Content Creation team only for scaling [NOT RECEIVED] 7. Access to One on One Mentorship [NOT RECEIVED] 8. Advice and guidance on how to handle taxes that comes with owning your Ecom business so that you don't overpay. [NOT RECEIVED] 9. Facebook, Tiktok, Pinterest, Google Ad structure for success [NOT RECEIVED] 10. List of potential products that are scalable. [NOT RECEIVED] - I have never cursed at anyone in your company that is a lie! If you were treated as poorly as I have by your company and can not receive any resolution, and you see ads stating x,y,z is promised and you know those promises are lies, then it is FAIR for me to state my experience with your firm, I am not making anything up I am just stating the truth based on my experience! IF YOUR COMPANY cared about your clients this NEVER would have escalated at all, but you ignore them and then you expect them not to try to warn others, from what you experienced! -REPEATEDLY LYING about me IN YOUR RESPONSE is also not acceptable and unprofessional! -Everything I have posted WAS VERIFIED BY TRUSTPILOT AND IS TRUE & ACCURATE!
Response from EIMay 25, 2022
Hey David, Thanks for your message. To clarify your message and the concerns that you’ve stated: - We are making every single chart and diagram accessible in the course and downloadable for everyone. - The changes so far haven’t been made public. We take your feedback very seriously and have enrolled weekly change logs in the past weeks. You can find these change logs within the course and the Facebook Group. - You have not been banned from commenting or anything else. Your comments have been deleted because you were spamming which we’ve elaborated to you. Your response was just being incredibly mad at us and insulting us which is unacceptable. You contacted Jem when he was on vacation. He responded immediately after the weekend to you and escalated it to your customer success agent which is Brian. Brian followed up with you on Monday via Direct Messages, where you just kept cursing at them for no real reason. You’re still enrolled in the program and have access to all the assets that were discussed in the sales call. I wouldn’t know how this would be a ripoff. Again, we’re only here to help you and make the program better. However, if you curse at us, and post on your social channels that you’ve been scammed simply because you’re spamming, then that’s not only unfair but also unacceptable. We’re always looking to improve our program and we can only do so with your help. Kindly send us an email to [email protected] so we can help you out with your current problems and see where your bottlenecks are. Best regards, Miran