Steven F.
Customer service was extremely helpful …
Customer service was extremely helpful and got my order questions answered very quickly.

Sign up for our pregnancy box, mom box, or mom & baby subscription box. We handpick small-batch, organic & nontoxic products you’ll love and deliver them right to your door.
Ecocentric Mom (ecocentricmom.com) has 146 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Steven F.
Customer service was extremely helpful and got my order questions answered very quickly.
Ellie D.
Absolutely loved this subscription box. We ordered it for almost a year, and the only reason we stopped is that it just wasn't in our budget anymore. For $25 a month, it was a steal everything that we received! One month, I believe October 2016, we received over $90 worth of product, and it arrived just two days after my first child was born! What a lovely gift welcoming gift! We still use many of the products included in the subscription today!
Lisa
Great gift for any new or experienced Mom!
Michelle M.
Cool new safe natural products for me and my baby! Love it!
Steven L.
Overall experience has been fantastic! A hiccup here and there with shipping, but company addressed it immediately. My wife loves receiving these boxes every month. I will be purchasing another 6 month subscription for her in the next day or 2. Keep up the good work :) Kind Regards
Mandy
I was really excited about trying this box. Unfortunately I had a problem with my box. I contacted customer service. After some back and forth via email they took care of the issue and were very professional and friendly in their communications. I appreciate the help and the fact that they resolved the issue to my satisfaction. Highly recommend this box.
Response from Ecocentric MomMay 16, 2017
HI Mandy, thanks for taking the time to share your feedback - we'd love to get to the bottom of this for you. According to our records, our agent responded to your concern (received April 19) later that day with the message "Thank you for letting us know about the shipping damage to your box. Although we do our best to ensure safe packing and receipt of our boxes, the occasional issue does arise! We're sorry for any inconvenience this has caused you. Can you tell me specifically which food item was expired? This is obviously concerning to us and we are not aware of this situation. With respect to the white powder, can you tell me which items were damaged by the powder? We can happily replace those items for you. " When she didn't hear back from you she wrote again on April 21 "Hi Mandy, Following up to make sure you received my response? Be well!" Is it possible her responses landed in your spam somewhere? Regardless, we really want to solve this issue for you. Could you please respond to our customer service agent's email(s) or email again at [email protected]?
craig
so far so good. I really like supporting the production of products that are not harmful to the earth, or our bodies. Got this subscription for my wife, a new mom of a 6 month old. She is super happy with the selection. thanks
Kristin M.
I love the variety of items in each month's box. There is always something unique for my baby, something I wouldn't necessarily think to buy myself but ends up being super useful. The products for me are wonderful and high quality. I couldn't be more impressed!