eCart PartsReviews of ecartparts.com

eCart Parts reviews

Showing 6 reviews with 3 stars · Clear filters

chaitu R.
Dec 18, 2025
I am satisfied with service provider
I am satisfied with service provider
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Mike H.
Jul 10, 2024
The product looked great but it doesn’t help if they don’t stay on my golf cart.
The ordering and delivery process was good. However, the caps I ordered looked great but only 1 would fit my wheels and stay on. The other 3 kept popping off as I rode my golf cart around. This caused them to get damaged and scratched up.
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Steevn S.
Feb 18, 2023
COLOR OF "SS" WAS NOT RED
Color of "SS" was not red
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Tony
Oct 19, 2021
Why put a parts stickers on the…
Why put a parts stickers on the product? You have to take off the sticker that only partially comes off. Then you have to remove the pieces that didn't come off with along with sticky mess left behind. Then you have to rub it down with a cleaner to get the rest of the sticky stuff off. Dont inconvenience the customer when you can find another way to "sticker" your products.
Response from eCart PartsOct 20, 2021
We're very sorry about your experience. We don't label our products, that's done by the manufacturers. This should actually be a product review and not about our company. We always appreciate contact with pictures to show us your issue to give us the opportunity for resolution before a review is left.
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Mike D.
Apr 27, 2020
Return Policy
Ordered two items, and both came defective. New parts came next day, but one part still didn't fit right. I returned part and credit was issued upon receipt of returned part, but I had to pay shipping. Nice company but Amazon has better return policy.
Response from eCart PartsApr 27, 2020
We're sorry you had any issues as we strive for excellence in all we sell & deliver however, sometimes things go wrong but we always make it right. Our return policy is the same as our competitors with the exception of Amazon which are in their own league. We are a small family run business with one on one customer service.
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Tammie
Apr 3, 2019
Price on line was not the same as cart
Price on line was not the same as cart
Response from eCart PartsApr 4, 2019
We have since stopped Google Shopping, as it didn't keep up with any price increases and we had no control over that. We're sorry, as we would never mislead a customer.
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