Ecamsecure offers complete, efficient security solutions tailored to each client’s unique needs and specifications. Whether a temporary Mobile Surveillance Unit on a construction site or custom, large scale CCTV security system is in order, Ecamsecure has the right solution at the desired budget level. Ecamsecure continues to expand and further establish itself as an authority in video surveillance and perimeter security solutions. Always on the cutting edge of technology, Ecamsecure has developed industry leading innovations, eco-friendly “greener” solutions and quality services backed by their dedicated team of employees.
Ecamsecure (ecamsecure.com) has 36 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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36 approved reviews, newest moderated first
natalija B.
Not once did the company bill us correctly based on the fully executed contract. Each month, we had to communicate with the billing department about the fee that should have been invoiced under the executed contract versus what was invoiced. So glad the contract is over. Will never use this company again.
JC C.
Never utilized them but had a run in with one of their drivers/technicians in Gainesville, FL who road raged constantly flipping me the bird, driving in wrong lane of traffic and trying to fight. Dodge ram truck #2024286. License plate started with RHK… sad to see someone represent a company this poorly all because they tried to cut into a lane they didn’t have room for.
Jon Y.
Not a good experience with service.
Douglas C.
i've been hearing alot about how ecam secure is being unfair with their employees. something that bother me the most is that they're being treated unfairly. i've been doing alot of research and feel like they're are being underpaid with the work that they have done. Now in 2020 a new hires will start off at a higher pay with no type of experience what so ever while some of the old hire are still stuck below that pay grade who have build experience with the company for the last few years. Not just that, i even heard that their employees have not yet gotten a raise in a very long time without a back pay. some of these employees does not have a voice so i will speak up for them. oh and where is the hazard pay ? i will also put in this complaint with the BBB.org - Ecam employees if you are reading this and feel like this company is not taking care of you, please start looking for a new company who is willing to pay you for what you are worth.
Stason T.
We are very pleased with the product we received, the service and assistance provided. Whenever you go with the lowest bid you are concerned in the quality of the product and support. However, we are extremely pleased with our solar powered camera trailers, the team at Ecam worked with us to make several special accommodations. We are very impressed with every step of the process to include training and onsite deployment. We would highly recommend Ecamsecure.
Response from EcamsecureApr 4, 2019
Thank you so much for letting us know Captain Tyrrell! We are pleased that we were able to exceed your expectations with our Mobile Units and our staff. Please let us know if you have questions or concerns with your units. We are a phone call away :) ECAMSECURE Customer Service
Prestige P.
Based on the review I have read, I called the Company and talked to John Leota, very friendly, nice and said someone will contact me the next day.Two days passed without any calls. Called back again, John answered and apologized for not received any calls.Never gotten any calls again and has been 5 days already.
Response from EcamsecureApr 4, 2019
We are so sorry to hear this. I know we had a rush of new job starts and quotes that came in at once but that is no excuse for not getting back to you on a timely manner. Please let us know if we can make it up to you. We can come out and meet with you asap. Thanks, ECAMSECURE
Phil Gaona - Director of Security - U.
This organization is extremely professional, reliable and are attentive to our needs. They are not just selling a product. Their staff listens to what our needs are and executes the plan to perfection. They are an integral part of our overall physical security strategy and they have been able to recommend their expertise at the same time saving us money and helping to provide a safe environment for our employees and safeguarding our customer's merchandise.
Response from EcamsecureJul 13, 2018
That is great to hear, Phil! Thank you so much for taking the time to review us. We created our Virtual Guard service so that companies, like UPS, can significantly decrease their security costs by replacing traditional guards while still providing superior coverage. If there is anything else we can do for you, please do not hesitate to let us know.
JL
The cameras were great. The mobile app that allowed us to look in on the site was a great addition. we had a few hiccups with the monitoring team but they responded and things went smooth.
Response from EcamsecureJun 22, 2018
Thank you for letting us know. Very happy to hear that it was all fixed. Please let us know if we can be of further assistance.