KT
Fixed a long running problem fairly quickly
Fixed a long running corrupted company file problem for us. Took a little longer than promised, but they kept us informed and helped us in the end. Clear and respectful communication throughout. Responsive to our many calls. Lost about six hours work while they worked on it, but upgraded our QB software to 2024 version from 2021 version and gave us more memory for the company file at the same time so we won't incur further problems going forward, we hope.