9260 eBay Inc. is an American multinational e-commerce corporation based in San Jose, California that facilitates consumer-to-consumer and business-to-consumer sales through its website.
eBay (ebay.us) has 82 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Also known as
ebay.us
Website
ebay.us
Category
Malls & Marketplaces
Location
San Jose, California
Listed on Five Star Index
2026
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Most recent review: August 2026.
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I purchased kyb shocks front and rear on ebay. The seller was Parts Container. A year later I learned the parts were counterfeit, for price of $379.94. I communicated with Ebay customer service and they said there wasn't any thing could do, because it was over 30 days since the purchase, so be careful who you shop with.
RM
Rick M.
I have been buying and selling on eBay…
I have been buying and selling on eBay for over 11 years and have noticed a steady decline in the secure selling aspect in the last three, mostly related to the amount of fraudulent buyers posing as legitimate bidders that eBay has done nothing to prevent these scammers from gaining access. You really have to monitor your sales on high end tech devices, especially new smartphones like the iPhone13 and Samsung Galaxies where these bottom feeders try to disrupt your sale and basically try to "steal" the phone. I personally will not bid on phones when I see a zero feedback loser has bid on the item as this is a sign of bad things to come and eBay is all about protecting the buyer with no questions asked. These zero feedback people are bid manipulators who will over bid and inflate the cost of the phone so you have to pay attention not to get ensnared in their deceitful ways. Now after the sale concludes this is where the real drama starts, you may receive an email from some unknown bidders who has been piggy backing the sale and they will attempt to dupe you into shipping to them at a totally different address and state, or the true winning bidder never pays you and you have to wait 48 hrs to cancel the sale then relist the item which is a big pain in the buttocks. If you do not proactively report these losers to eBay they will continue to do this over and over, they are like cockroaches coming out of the woodwork. I can spot these people immediately and typically will cancel their bid and block them from bidding on my items. I will also relay this to my fellow sellers apprising them of the risk they are taking by not eliminating the bidders. I have many sellers that emailed me to tell me I was correct and how to proceed to get out of this situation. A lot of these fraudulent bidders are international buyers(Russia Federation = big trouble) who are quite adept at scamming people. You have to set up your sale items and stipulate in the listing that you do not ship internationally so you have a way out of the sale without being punished by eBay. I was nearly scammed a dozen times early on prior to becoming knowleadgeable enough to spot these losers. I agree with all the people who have posted the negative reviews, it is not a SAFE platform to do business on even as a buyer, just this year alone I had five terrible experiences with some straightforward purchases which totally soured me on using eBay. I had to fight tooth and nail just to get my money back as eBay took so long to take action, and we are talking thousands of dollars out of pocket I had to wait a long period of time to get reimbursed and subsequently those sellers were kicked off eBay. I really enjoy selling smartphones on SWAPPA! Their platform is well secured and structured to assist the sellers. No hidden or high fees and very simple to navigate. I hold them in high regard as opposed to eBay as they descend to oblivion. Their site is not secure and eBay profiles are easily spoofed or compromised with relative ease(another experience I have incurred!). Their customer service is abysmal in most cases, they simply do not listen or understand the severity of your complaint(case) and ask you redundant questions over and over until they push you to your boiling point of total frustration! Fortunately I document each sales and transaction should something go sideways in the process so I can prove there was no negligence on my part. It is a total hassle from start to finish, you are waiting on pins and needles throughout until the money hits your account(this has improved greatly in the last year as eBay has streamlined this process!, which is fantastic, this is the one nice comment I can make about eBay) I could go on and on but you get the gist.
JC
Jesse C.
Risky place to buy and sell
Risky place to buy and sell. Sold something on eBay for the first time in years and found it to be the most nerve-racking experience ever. eBay doesn't know how to police it's own website and it is scary. Example: I sold an expensive item via auction and the moment the auction finished I received and email from a "scam-user bot" asking me to send the item to a new address. Was given a sob story about why the address needs to be changed and nothing else. The "scam-user bot's" profile was created the same day as the auction ended and had zero information about the user. Luckily I had looked up what to watch out for, eBay was aware of this but do not know how to handle these scammers.
eBay's customer service is only reachable via Twitter from what I could find and contacting them takes a day at a time per message.
I was lucky that the payment went through and I sent the item to the buyer's correct address. I was also lucky that the buyer didn't decide to file a fraudulent complaint because I found out that it is common for scammers to do so. Buyers can get away with receiving the package, claiming the box was empty, and getting their money back on top of stealing from the seller. To safe guard myself for this, I recorded myself packing the item in the post office parking lot and walking it into the post office.
Its that simple for scam buyers to rip off sellers.
BR
Blacken R.
eBay is getting worse by the day!
eBay is getting worse by the day, I'm getting more and more faulty products than ever before and it is becoming a nightmare, the staff during corona are not available to talk but are STILL doing business, smart 🤬. Chinese sellers are lying about delivery times and sometimes item locations, reports are useless and the options ridiculous. Fees are still pretty high with power sellers having odd manipulations over feedback, several sellers with (my) WELL deserved negative feedback disappear off thier wall, two instances for e.g. waiting 9 - 10 weeks for an item that stated 1 month delivery at the time. To top that off, several purchases I made increased after I finalized payments, charging me even more on several overseas items (SHOULD BE ILLEGAL!), oh and yes I read the conversion rate number as shown on screen, this is dirty practice!
What is sad Is I have 100% feedback and have been a member for over 15 years and I am now forced to use AMAZON, now at least I will find comfort in knowing I will get refunds on ALL my purchases if they are faulty and not have to worry about a bleeping DEADLINE! Of all the Amazon items I have bought, not 1 I have had to return, so suck on that eBay.
P.S. I found and disabled ALL the tracking activity that you RECORD and SHARE with THIRD-PARTIES in account settings that I did not see before and did not agree to, sly AND greedy!
MA
Malai
I really enjoyed selling on ebay but at…
I really enjoyed selling on ebay but at this point seller fees far outweigh earnings. Last item sold would have paid for ebay fees only with no profit. And also being charged to post items that sit until a buyer comes along only to be met with higher fees than what an item sells for; as well as constantly being prompted to lower prices on already low priced items to attract buyers is a complete waste of time for a seller in it for profit but works great for ebay. So it's time to say goodbye to ebay's selling platform. Just isn't worth my time posting items there any longer.
MC
Margo C.
Not a fair auction site
Not a fair auction site. I've encountered numerous problems with Ebay and their refund policy and with their listing allowances.
Some time ago, I listed a product which Ebay declared illegal, however, other Ebay sellers were allowed to sell the same product. When I called Ebay to inquire I was told that the other sellers were physicians which they were not.
Another incident, involved my purchase of a beaded necklace which was hand knotted. When it arrived, there were some beads missing which meant that it would have to be re-strung and hand-knotted. Cost: $50.00 which is the going rate. When I attempted to negotiate with the seller to send me a partial refund, Ebay stated that I was attempting to extort money from the seller and closed my account. As a result, as a successful seller, I lost business. It wasn't a million dollar business, however, the revenue I earned fed my family.
Most recently, a buyer made a false claim about an item I sold to her stating that it was not as described, however, this was a false statement so I refused to refund the buyer. Ebay stepped in and told the buyer to return the item and then promptly issued the buyer a refund, then charged my credit card for the amount of the refund. When I received the returned item it was dented and some of the contents was missing. I reported this to Ebay and was willing to provide photos. Ebay refused to accept the evidence.When I filed an appeal of Ebay's unfair decision and requested a refund of my money, Ebay stated that the case was closed and refused to refund my money. I had to actually contact my credit card company which resulted in Ebay getting a chargeback. As a result, I was able to obtain my money back. Although this is good news, I was very stressed as a result of having to make numerous phone calls to Ebay who just passed me on to the next rep over and over again.