eBayReviews of ebay.us

A place full of scammers run by a company that is complacent with scams and doesn’t care about their customers. I had two experiences with eBay: first I sold a laptop that was in perfect conditions. Buyer received laptop said it was great and in 15 claimed that the battery was damaged is demanded a return. As a seller, eBay doesn’t give you any opportunity to justify or prove that the buyer is acting in bad faith. Result, I had to pay for shipping costs, received a laptop that was damaged and didn’t have refund or support from eBay. Second experience was as a buyer. I bought a battery to replaced the damaged battery of the laptop. The day that I was supposed to receive the battery I receive an email from eBay that my account was suspended. What?? No reasons for the suspension or clarifications. I contacted eBay and explained my situation. Their reply: “In regards to your purchase I'm sorry to hear that you haven't received your item. As your account is currently suspended, it no longer qualifies for eBay Buyer Protection but you're free to seek other paths outside of eBay to contact the seller or get your refund. As we have made our final decision, no further action will be taken on your account and any future messages we receive regarding this suspension will be read, but may not receive a reply.” This is unacceptable. Bottom line, don’t take the risk shopping at eBay. You will probably find a similar product on Amazon and, even if it’s more expensive, it’s worth the additional price.

A BIG SINKING SHIP! They Treat their Sellers Horribly! Once upon a time, they were great but they became greedy losing out to Amazon. They now have MANAGED PAYMENTS AND NO PAYPAL...ANY ISSUES AND ALL YOUR PAYMENTS ARE ON HOLD! DO YOURSELF A FAVOR...GO TO AMAZON, THEY HAVE GREAT AND CARING SELLERS BUT EVEN THEY ARE JUMPING SHIP. I WATCHED THEM FALL, THE DEEPER THE LOSSES THE MORE THEY TOOK FROM THE VERY PEOPLE THAT BUILD THEM, THEIR SELLERS! BUYER BEWARE! AVOID AT ALL COST! Girlbosslady74 Laurie B.

Ebay stole my new merchandise Ebay stole my new merchandise. I sold brand new box. Buyer took merchandise and returned empty box. Ebay refunded buyers money. No recourse whatsoever. I lost $7000. NEVER SELL ON EBAY.

I am a seller trying to solve a problem for more then one month now, I always worked hard to be a Top Seller and because a bug in the system there is no one at customer service able to solve the problem.. Just terrible.. If you are thinking of sale, I suggest you to search another place

In case of problems eBay is gone, and you are lost. (Send from Denmark)

In my opinion based on my own personal experience, Ebay needs a big checkup and adjustment with the way they do business with us, the customers! They need to become more moral and they need to treat their customers with more respect. They need to weed out the thieves that use their service. Currently, Ebay hides behind their 30 day return policy to not address thieves. Instead of protecting their customers, they protect sellers that are thieves! I wrote their CEO about my concerns. After much discourse, they finally gave me my money back. BUT they only let me (and all of you) put a short, 1 line comment about how Seller Treated me!!! This is preposterous! That means really bad and totally unacceptable. Ebay CEO refused to change their policy to allow a large comment!!

I only left one star because I have to leave something. This company is HORRIBLE. I had been selling on Ebay long enough for them to rate me as one of their better sellers. However. when a buyer made a bogus complaint to return an item (they simply didn't want it afterall) Ebay sided with them without either asking me my side of the story, or providing me with a forum to contact them, and they tired to make me pay all of the fees. Absolutely no support for the sellers, who are their source of income. Absolutely horrible experience!

Insufficient information for buyers to make an informed purchase decision. E-Bay should require better disclosure, including multiple pics, so sellers don't scam buyers.