eBayReviews of ebay.us

Update #2 (Sep, 2025) They have now forced all sellers to accept "Free Returns", regardless of the reason given, and they are forcing sellers to pay for at least half of return shipping costs. This would be fine if we sold small items, but we ship car parts, the "Free" shipping costs both ways can cost us as much as the item cost. In addition, we've had customers open a return and send us their old junk part and we are forced to give them full refund, no deductions for shipping cost or penalty for what is basically placated theft by ebay. Steer clear if you can, ebay doesn't see an issue with any of this bc 1.) It is not their money to begin with, and 2.) They control your funds, so they do what they want. Update (2023): I didnt think they could get any worse, but they found a way. I removed one star bc now as a seller, you cannot call and talk to customer service rep unless you pay $30, $300, or $3000 A MONTH for a Premium service tier. I guess their 14% in fees wasn't enough, now they want more money off the backs of sellers. Just so greedy and pathetic. Original review: I have been an ebay user for almost 20 years. (I gave 2 stars because it used to be good). And while it used to be a great place to buy quality new and used items at great prices, I have seen a very steady decline in quality of items and customer support, to the point where they just help placate the theft. (WARNING: Buyers are pulling these scams on Amazon and being supported by corporate as well). First, they don't care what people are selling, they will take their fees and make money off sellers any way they can. While searching for a car part, I found nude photos of underage girls for sale and reported them and the seller multiple times. Weeks and months later the "items" were still for sale. If you're bold, search ebay for "pinups" (specifically the seller rainbowpinups), you'll get an eye full. I wrote a review of this on Google Play multiple times, and every time it gets removed as well. And when I wasted money on items that did not work that could not be returns and tried to warn other buyers, those reviews were removed as well (and Amazon has begun doing this also). They don't want to turn away a buyer (and money in their coffers) who sees a bad review, so they remove it. Second, I work for a seller and we have had to create a Fraud Department to handle all the dishonest people trying to steal from us since they went to "Managed Payments". The most common is ordering the wrong part and then forcing the return shipping cost on us as "Wrong Item Sent". The worst ones (that happen on Amazon as well) is buyers that say "Did not receive the item" 3 months after it was delivered, or opens a case bc they're past the return window, and then we are forced to refund the money and NOT get the part back. I know, it's insane and makes no logical sense, but they don't care. I used to spend THOUSANDS a year on ebay. But from now on, I am only using them when I have no other option. I am willing to spend a few more dollars on something local if it means I am giving less money to China and the stock holders at ebay.

Once upon a time Ebay operated on the principal we’re buyers could leave negative feedback for sellers so that the next buyer in line would have the benefit of seeing another buyers experience with this seller. That is no longer the case as I have confirmed with top management at Ebay. Their new policy is in place to “specifically protect the sellers” by removing any and all negative feedback that people leave, even if it’s legitimate. eBay makes their money from the sellers, so they have now set up a scheme where they protect their sellers, at the expense of all future buyers! Whatever you do do not believe the sellers feedback rating as they are all lies.

I'm submitting this complaint against eBay to the New York State Atty. Gen.'s office, for their review. eBay is falsely charging customers fees that are not valid. I sold an item, and the customer informed me that he would not accept the product. I immediately told FedEx to return the product to me and that the customer threatened to refuse the shipment. FedEx told me there would be no shipping charge incurred because the product was never delivered. eBay still charged me $43. I had a pair of headphones selling on eBay that was purchased for $745. Because of these ongoing issues, I decided to no longer use eBay and authorized eBay to refund the entire $745 to the customer held in my eBay account. eBay is now charging me $100 because they told me there was a final value fee chargeback. I did not cancel the transaction because they required me to attach my bank account to their payment system to cancel the transaction. There was no reason to attach my bank account because the funds were already in eBay's payment system. It would be ludicrous to link my bank account to eBay, considering the ongoing issues with false charges. They could have withdrawn any amount at their discretion. Additionally, I'm tired of customers fraudulently labeling a used product as new. EBay's category system that labels things as new, new-other, or open-box is deceptive. Most people would assume an open box was a demo product and would be covered by a warranty. For the most part, the Open-box listing is a used product with no warranty. I've purchased products classified as new that was clearly used when received. I think eBay needs to be regulated because the amount of fraud on the platform is enormous.

I left amazon after many years of being a prime member. I also got fed up with Ebay, because it always takes so very long to get what you ordered. I gave Ebay another try, ordered several books. The delivery date keeps getting moved up. This is unacceptable and Ill be removing my account permanently this time.

Took my money and have never received product. Trying to complain is an ordeal they want u to sign up and I ordered as a guest and they just ignore all my emails. They charged me for a sale I never collected money on so I owe them nothing and they refused to rectify it. I will NEVER use or shop ebay again!

I will not waste your time explaining the whole mess but I have been ripped off by a seller for $1,400. everybody knows you can't contact eBay by phone, email, or text. I've been trying for four months to recover my money but eBay is covering for this seller and has been from the beginning. the majority of the posting was fraudulent, the product had a warranty that has been ignored and no copy of the warranty has been supplied (this is not legal) but eBay doesn't care. I hope to start a class-action lawsuit against this fraudulent operation.

Ebay kept sucking my blood as they have hidden subscription on your ebay account. I contacted them regarding the charges and they won't able to provide details. This company is a true trash. Check yours if you see any weired fees.

Company is prejedice against buyers of electronic processors. Other day spoke with 2 reps neither wanted to fix the problem one claimed no issues after several rejects of payment. Purchase was for a "great cause" kids would continue to build and stay busy with personal computers instead ebay suspends account due to misguided policy. Snowflakes have double cappuccino with extra cheesecake for your troubles. Will take my business else where. P.S. minus -5 rating room for improvement.