EbaneyReviews of ebaney.com

DO NOT BUY IF IN THE UK I bought 3 dresses, and they sent me a completely different dress from what I ordered. (It’s so bad what they sent I can’t even give it away!) They keep offering $15 as a refund which isn’t what I paid for and won’t exchange the wrong item for the correct one. Customer services is just a standard template response which doesn’t match the query. Don’t trust the website, not a reputable seller. Oh, by the way, the other two dresses - 1 fit, 1 didn’t (exactly the same size) so I gave the other one away as not worth the hassle. So basically I’ve paid a lot of money for 1 average dress. BEWARE!!!!

I just received the pretty little dress I saw online. I was SO disappointed. Looks NOTHING like what was advertised. The material feels like paper or something cheap flags are made of. I should have known better or did more research on this place. I am 5'2 and 125 lbs and ordered a medium. The neck is nothing like pictured. My hard earned money wasted.

I bought 2 dresses from Ebaney and spent $87. They had me believe they were based in the USA and I'm in the UK. £67 came out of my account and I bought the size according to their sizing guide. I did track the dresses and found they were coming from China. 3 weeks later I received the 2 dresses. What a disappointment!! I started a dispute straight away but received no reply. Eventually an email came asking how pleased I was with my purchases so I advised I wasn't and needed to return as the dresses were indecent. I have been offered $12, $24, $30 and finally $41 in compensation but can keep the dresses. I have mentioned that I'm prepared to pay the postage to return the items as they will never be worn as they are designed for eastern and NOT western bigger busted figures. I was given an address in Dubai which is a 6 lane motorway and also an address in New York which is a return warehouse for Fed Ex. I have since opened a dispute with my bank and received a refund from them whilst they investigate. Ebaney have a refund policy but will not refund you. BEWARE

Ordered beginning of April didn't receive my order for 6 weeks. The dresses came but were too small so I have asked for a refund. When ordering it did say free returns this does not happen my total order was $185 they have offered me $35 dollars compensation to keep the order that does not fit me. Buyers beware of this site I certainly won't be ordering from them again.

I ordered a dress from ebaney and it was too small. I was told to return the dress to a Dubai address and was not given prepaid postage by ebaney. I explained to ebaney that the postage was triple the amount if the dress that i purchased and they still expect me to return the dress on my expence to the Dubai address with my own money..... I HAVE NEVER DEALT WITH A RETAILER LIKE THIS... HOPE YOU ENJOY THE MONEY YOU STOLE FROM ME. I will.never purchase from you and I will make sure everyone I know does not purchase from this website/retailer....

This is not a legitimate business. Yes, I received the dresses I ordered, but when I tried to return them because neither one fit, they offered a $14 refund on an $80 order!!! When I refused, they offered $28. When I refused a 3rd time, they offered $37 and said shipping it back would cost too much because it was based in Dubai. However, my package has a California return address!! DO NOT ORDER FROM THIS COMPANY!!

My dresses are too big . I am trying to get a full refund .....which is not forthcoming a the moment . Very poor Customer Service !!

3 dresses I ordered finally came. They are cheap feel like a cheap curtain. Seams and stiching is all over the place. Terrible and worst part is can't return even though it states 30 day free return policy. No one answers emails. Don't be scammed like me.