EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
EasyWP (easywp.com) has 584 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
easywp.com
Website
easywp.com
Category
Internet & Software
Location
Phoenix, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 41% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
There are lots of bugs and no easy method for ssl. always take time when buy first time wp wordpress and connect the wordpress.
Response from EasyWPJul 6, 2024
Hello,
Thank you for your feedback!
We apologize for the inconvenience you've experienced. We have sent a ticket to your email to address these issues promptly.
Thank you for your patience and understanding.
Best regards,
Namecheap Team
JC
Jeff C.
My website is still not working.
My website is still not working.
Response from EasyWPJun 21, 2024
Hello,
We are sorry to hear that your site is not working.
We will contact you for more details and try to resolve it as soon as possible.
Best regards,
Namecheap team.
AR
Arafat
It's total scam
It's total scam. If you ever forget to download your backup and the plan expires then they will charged you double. My suggestion is don't waste your money on this $=hi+. Instead of this you can purchase shared hosting. It's not a big deal to install wordpress on your hosting server. so why should you pay more for this stupid service.
Response from EasyWPJun 8, 2024
Hello, thank you for your feedback.
We will do our best to look into the matter for you and see what can be done.
For us to do it, please share the details for this case and your account email via a private TrustPilot message that we have sent.
Hope to hear from you soon.
Best regards,
Namecheap team.
CL
Clifford
My experience was terrible.
My experience was terrible,I couldn't log in from the start,I must have spent 5 plus hours and about 10 different agents and still couldn't log in.worst experience ever,it even took more than 2 hours to close my account. never again!
Response from EasyWPMay 23, 2024
Hello,
Thank you for sharing your feedback with us!
Please accept our sincere apologies for causing any possible negative experience related to our services.
However, if you have any additional questions, our team is always ready to help you at [email protected] .
Best regards,
Namecheap Team.
GB
Gift B.
Woocommerce site is always breaking
Woocommerce site is always breaking. can't load elementor which i need to work with my theme.
Response from EasyWPMay 12, 2024
Hi,
Please rest assured that we will do our best to look into this situation for you, but we need some additional details to be provided.
If you can respond to the private request for more details we've sent you, we can look into what happened here, and help you.
Best wishes,
Namecheap Team
EZ
EZ
Avoid. Really bad host. There are much better ones out there.
Where to start? So many things wrong:
1. I needed a free SSL cert and they don't allow you to set it up yourself. So, support tried doing it and it took the site down, losing the files, so it was a blank website.
2. I asked five times for the SSL certificate but what was promised it wouldn't take more than 24 hours. A week later and still no SSL. But it's fine because we switched hosts and all is well now.
3. SFTP and PhpMyAdmin can only be used for an hour at a time. PhpMyAdmin always gives an error and boots me with en error, ie, it doesn't work. If you need to do any database work, you're screwed.
4. If you have any plugins requiring a little processing power, count on getting a 503 error. The servers cannot handle much at all, whereas other sites handle it no problem.
5. No cPanel or anything like it. A lot of hosts are moving away from cPanel but at least they have the same tools to use. Not this company.
6. Slow site. Our new host is much faster and no server-side errors, which were common on the front end and the back end.
The support is friendly and do the best they can, but most aren't very capable.
Go elsewhere for hosting your Wordpress site; there are so many much better options to choose from.
Response from EasyWPMar 27, 2024
Hello,
Thank you for sharing your feedback with us!
1. Firstly, we would like to assure you that a free SSL certificate is available with all EasyWP hosting plans. You can activate your SSL connection in just a few clicks. Note, that a free SSL option is only available for Namecheap domains and for 3rd party domains that use our FreeDNS nameservers. In addition, installing an SSL certificate should not affect the operation of the site and does not lead to the deletion of site files. More details about SSL option with EasyWP you can check in this article: https://www.namecheap.com/support/knowledgebase/article.aspx/10210/2287/easywp-free-ssl-for-your-wordpress-site/
2. A Free SSL certificate can be installed for up to 24 hours, and unfortunately we cannot always influence this.
3. As for an SFTP connection, to manage the account files you may use FTP clients and find your FTP details in your EasyWP Dashboard. You can change the active session time to 1 hour, 12 hours, 24 hours, and open an available session forever. This also applies to the MyPHP Admin client. As for the errors that you encountered while working, here it is worth investigating in more detail, because the error may occur due to the custom structure of the website database, or syntax.
4. As for the 500/502/503 errors, these errors often occur due to site optimization, in addition, many plugins and themes can overload website resources, which can cause such errors.
In this case you can have, only two ways:
- you can try reducing the website activity, for example, deactivate some plugins and monitor if the errors will occur again;
- you can change the hosting plan to a more powerful one which has more powerful website resources.
Note that website optimization is the responsibility of the client or his developer team.
5. As for cPanel, we don’t provide cPanel with EasyWP. Instead, we designed a single, customized dashboard to easily manage all your EasyWP websites—without any cPanel hassle. All the tools you need to maintain and manage are literally at your fingertips, whether that’s connecting a domain name, managing your backups or getting access to your files/databases. With your EasyWP dashboard, it only takes a few clicks.
However, if you’re more familiar with the cPanel interface and prefer more control over your website’s customization, we suggest Namecheap Shared Hosting.
6. EasyWP is the easiest and fastest Managed WordPress Hosting based on the Namecheap Cloud platform, thanks to which we can guarantee high performance compared to other hosting companies. However, as I mentioned before, the performance of the site depends to a large extent on the optimization of the site. Website optimization is the process of using tools, advanced strategies, and experiments to improve the performance of your website, further drive more traffic, increase conversions, and grow revenue.
Additionally, please provide more information regarding your case in the private request we have sent you, so we will be able to check it more deeply.
Best regards,
Namecheap Team.
RA
Raymond
The lack of both a cpanel and email are…
The lack of both a cpanel and email are non starters for me to use EasyWP.
Response from EasyWPMar 4, 2024
Hello,
Thank you for sharing your feedback with us.
We are sorry to hear that your interests were not met.
You are right, EasyWP doesn’t include cPanel. Instead we designed a single, customized dashboard to easily manage all your EasyWP websites. Also, with EasyWP, you would need to get an email service for the domain additional if you wish to use your domain for emails. For instance, you may consider our Private Email plans.
However, we would like to inform you that if you need to host a website using cPanel and WordPress, and host email, you may consider our Shared hosting plans: https://www.namecheap.com/hosting/shared/ .
Namecheap's Shared hosting plans allow you to host websites built not only WordPress but also with non-WordPress Content Management Systems (CMS), including custom-scripted websites. It is a good solution for those who feel comfortable working with cPanel and cPanel email service is included with shared hosting.
If you have any questions or if we can be of further assistance, our Support Team is always here for you via Live Chat and Ticket support system.
Best regards,
Namecheap Team
TK
TAMANNA K.
Not liked the app
Not liked the app
Response from EasyWPFeb 4, 2024
Hello Tamanna,
Thank you for sharing your experience with us. We are sorry for any possible inconveniences.
We would love to address this case for you if possible, but we need more details on it for further investigation. Our support team will send you a ticket to your account-based email address shortly.
Best regards,
Namecheap Team