EasyWPEasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
EasyWP (easywp.com) has 584 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Internet & Software · Tempe, Arizona
Excellent
Internet & Software · Glendale, Arizona
Excellent
Internet & Software · Scottsdale, Arizona
Excellent
Internet & Software · Hereford, Arizona
Excellent
Showing 48 reviews with 1 star · Clear filters
Uranbold N.
Horribble hosting
Response from EasyWPJan 9, 2025
Hello, thank you for reaching out and sharing the feedback. We will be glad to look into the difficulties you faced and help resolve them for you. Please share your account username and email in a private Trustpilot message we have just sent you. Hope to hear back from you soon. Best regards, Namecheap team
michelle O.
not happy at all with wp
Response from EasyWPNov 21, 2024
Hello, We’re truly sorry to hear about your recent experience with Namecheap and understand how frustrating this must be for you. Please know that we genuinely care about your concerns and are here to support you. We have located your chat and have already forwarded the details to the appropriate team. They will be in touch with you shortly to resolve this issue. Thank you for your patience and understanding during this time. Best regards, Namecheap team
Awais B.
Bad Bad Bad Bad Bad
Response from EasyWPNov 13, 2024
Greetings, thank you so much for sharing your feedback! We may need more details on the matter, in order to check it from our side and fix it, if possible. Our support team will send you a ticket to your email address shortly, to sort the things out. We hope for your cooperation. Best regards, Namecheap Team
Willy M.
EasyWP was cheap, that's why I bought it. But it is extremely slow and buggy. You want to edit a page and click "Pages" button, it goes all black screen and refreshing the page for 5 times won't work. You want to edit your website, any click on anywhere on the screen takes time to process. Editing website is not that easy as they claim in their name. I am getting super sick of this slow and buggy service. If I knew it was like this before buying it, I would go to another wordpress service or would do it manually. easywp is being a true pain for me. Once my subscription ends I'll never come back to this buggy hole. same with namecheap domains, my website is slow as a turtle. Can't believe they are this trash yet they make propaganda of Ukraine. Edit: they requested my info for this review and I provided. no solution so far, the service is EXTREMELY SLOW AND BUGGY. You edit a page and publish it, it is published with missing parts. You want to edit any thing on your website, it takes freaking AGES to load a screen. I tried it on 3 different browsers but the result is the same. And the funniest part is when I contacted their support team, they told me they are not specialized in web design and that I should contact a completely irrelevant website to get my thing done. A very simple header template of their default theme didn't work, that was it. They do maintenance almost all the time and my website says "there has been a critical error on this website"... I really, seriously and deep heartly can't believe a paid internet service could be this terrible. I'll go custom design asap and cancel my subscription.
Response from EasyWPNov 13, 2024
Hello, thank you for sharing your experience. We would like to assure you that such a behavior for EasyWP pages is atypical and may be related to the internet connection used to access it, network configurations or the browser in question. It is important to check if the same situation occurs when trying to use a different browser or network connection. For us to be able to investigate this and help get it resolved, please share your account username and email in a private TrustPilot message we have sent you. Once done, our team will be able to contact you via a ticket to address this. UPD: Thank you for the details provided! Our team will reach out to you shortly to address the issue. You will receive an email to your account primary email address. Hope to hear back from you soon. Best regards, Namecheap team
maha N.
I don't have a good experience with namecheap because automatically deduction of free trail subscription I sent lot of mails to cancel my subscription but they don't take any action...
Response from EasyWPNov 1, 2024
Hello, Thank you for your feedback, and we’re sorry to hear about the trouble you’ve had with the subscription cancellation. We reviewed our records but couldn’t find any emails from you about this issue. However, we’re committed to resolving this quickly, so we’ll follow up with you directly to ensure your subscription is handled as requested. Additionally, please remember that you can always disable the auto-renewal option for your subscriptions directly from your account. Here’s a guide on how to do that: https://www.namecheap.com/support/knowledgebase/article.aspx/10289/2288/easywp-how-to-cancel-a-subscription/. Thank you for giving us the opportunity to assist, and we appreciate your patience! Best regards, Namecheap Team
Akuhata R.
Awful, my email still doesn't work, no one at your company will help me, they just send me links to instruction pages as if I'm some kind of tech wiz who can understand that language. I haven't been able to email any clients for ten days now. Your staff just seem to fob me of as if I don't matter. This has all been frustrating and disappointing and I am only a new customer. I don't know how to do tech, just like you don't know how to do my job. Please fix the problem or I will have no choice but to migrate.
Response from EasyWPOct 7, 2024
Hello, Please accept our apologies for the inconveniences that you have faced with our services. Our technical department is diligently working on this issue. We understand the importance of this issue and its potential implications, and we are committed to finding a solution as soon as possible. We would like to assure you that we've received your request and we are already working on it. Please allow us some time for investigation. We will inform you once we have any news in the created ticket. Best regards, Namecheap Team
Missy
I just don't get it when you show something on u tue and it is never the same screen that shows up for me
Response from EasyWPSep 29, 2024
Hello Missy, Thank you for sharing your experience. Your feedback is invaluable in helping us identify areas for improvement, and we apologize for any confusion or frustration you may have encountered. We understand how frustrating it can be when things don't match expectations. While we strive to keep our tutorials up to date, we would greatly appreciate any additional details you can provide to help us improve them. Please know that we prioritize customer satisfaction and are committed to providing clear and timely assistance to address any concerns. You’re welcome to start a Live Chat anytime you need help: https://www.namecheap.com/help-center/live-chat/ Our support team will also follow up with you via email to gather more details and assist with any questions you may have. Thank you for your understanding, ans we hope for your cooperation. Best regards, Namecheap team
Grand T.
Its too complicated for me. I prefer working with Google sites which is far more user friendly. I dont want to do a tutorial, no matter how short. I only want to have a website
Response from EasyWPSep 19, 2024
Greetings, Thank you for sharing your feedback! We completely understand your preference for a user-friendly platform, and we will consider your feedback. Creating a website should be as straightforward as possible, and we appreciate your desire to avoid lengthy tutorials. Our team will reach out to assist you with the setup and answer any questions you may have along the way. We’re here to help make this process as smooth and efficient as possible so you can focus on what matters most—your content! Best regards, Namecheap Team