Easy Road Moving & StorageReviews of easyroadmovers.com

We inadvertently got stuck with EZ Road Moving and storage by going through their scam of a “partner” Northern Relocation. We moved cross country and our items sat in their warehouse for a full month before hitting the road and our calls and emails were ignored or deflected. We also have several items missing. We would have checked the truck more thoroughly but the driver was “in a rush and needed to get to the next stop”. The truck looked like it hadn’t maintained in decades was filled to the brim with other peoples stuff that they crammed in haphazardly to save money by only sending one truck. One of the worst companies we’ve ever dealt with as a customer and a terrible start to our new life in our new city.

The absolute worse movers ever. They hire people on the fly who are definitely not professional movers. One day I got some lost teenagers moving my things cluelessly to the truck and the next day some big older guy moving things by himself. Then the move happened while a snowstorm was happening in the Midwest. Instead of letting the storm pass like I asked, they hired some clueless teenagers who dropped boxes and other item in multiple feet high snow. They also left things in the yard and garage because they did not know how to remove doors to make more room for larger items. So multiple items were left outside of the home instead of inside the home. Protective cloths were removed while moving items which led to items being scratched or broken. I was charged extra for large boxes that they put sofa pillows and packing cloths inside of. Just about the worst moving experience ever. I tried to communicate my frustrations with them via email and they offered a pitiful $100 to try and please me. This after I paid over 6k for the long distance move. This company is a joke and definitely does not value their customers or employees. They also did not give the movers a place to spend the night. As they told us they were gonna sleep in the truck or warehouse. Definitely 0 stars if it was possible.

I wish I could leave ZERO stars. This was the worst service experience of my life. They literally destroyed my furniture when they moved it and then refused to make it right. They grossly mishandled absolutely everything. And they accept NO responsibility. They lie & scam and they insist on cash payments so that you won't know you're getting scammed until it's too late to do anything about it. These people are awful! Please do not hire this company, you will regret it!

DO NOT USE EASY ROAD MOVING AND STORAGE!!! NOT at all a professional moving company. Move from FL to MD. Booked the move through Vanity Van Lines - figured that was who was conducting the move. Easy Road moving shows up on 2/10 - late in the day, packed items; re-boxed items throwing items into larger boxes. I had exact box count - which for the movers didn't appear to needed. Cubic feet is what was needed. We left things behind. They didn't have the list of items - Vanity sent over another list, they didn't get it, used the list I had. Pounding boxing around nothing professional about loading the items. Also, didn't realize items were going to be delivered to a WH in Miami to then get loaded into a truck at a later date for delivery. Get to MD deliver 16 days later, driver shows up LATE, by himself, states helpers are on the way. Never show, he starts unloading small boxes waiting for helpers, never show, has to come back next day, LATE, helpers finally show, find out they are not "professional movers" but are landscapers, to which you could tell. Many items busted up; furniture broken; boxes wet and smashed. You are at their mercy nothing can be done. They charge you more then what was agreed upon. You accept your broken items - they leave. File a claim through third part claim company, to only receive letter that explains nothing of how they determined the amount of $75 to be sent to me - after missing extra day of work; receiving extra charges; receiving broken items. We the customer are at the their mercy. They win. If you want something done right do it yourself, don't pay someone thousands of dollars it is so not worth it - this company was so not worth it. Stay clear of them; Stay clear of Vanity Van lines.

Acting like scammers. They provided a nice estimate, but when a truck came, they wanted to charge 700 more claiming that I have more items. When I showed them my estimate with a list of items exactly the same as I have to load, they said that cubic feet were calculated incorrectly by them when providing my quote! So, they were sure that I have to pay $700 for their mistakes. I had to leave some of items because of it. They promised to deliver on November 8th. On November 18th (10 days later, they called saying they come "tomorrow" and asked for more money. After I paid no one appeared next day and whole next week. So it was pure lie and scam. Thus, in total I paid more than normal moving company would take and I have no idea where my stuff is.

Wanted to share my experience with Easy Road Moving and Storage. I used them last minute when my movers did not show up. I had reserved my truck over a month prior with the first company. I had the apartment complex elevator reserved. I put effort into being prepared and I was left panicked. I called about 7 other companies immediately and unfortunately there were no trucks available. One of the company’s representatives recommended trying Easy Road Moving and Storage. I called them immediately and Empathized the urgency of my situation. They were my miracle. The dispatcher had the movers come to my house the next day at 7am. I had a two bedroom apartment which was mostly packed by myself. The movers did box up my flat screen television and a full length mirror. They wrapped my sofa with blankets. The crew manager was very nice and polite. I thanked them tremendously. The movers dropped off all my stuff the next week. It was kinda like having my own interior decorators because they placed my sofa and furniture where I wanted. That really made my new house into a home. The mirror and television were in one piece! I wanted to share this positive experience because it is hard to find a reliable company that puts pride into their work. I am truly grateful for this company’s professionalism and efficiency.

They did a great job and handled everything with care. I have moved a few times and it's important to make sure you tell them about every single thing you have and HAVE IT READY. We did that and they moved fast, and with great care. It was a local move, which is easier for sure, but highly reccomend.

WORST MOVING EXPERIENCE EVER!!! ! DON’T USE! DON’T HIRE! They contract with Easy Road Movers, and I hold them equally responsible. They gave me multiple reminders of when they’d be coming to pick up my things, and then they neither showed up nor called/texted to let me know they couldn’t make it. I had to wait an additional 3 days. I lost my $500 deposit at an AirB&B I’d reserved, and despite saying they’d refund this they never did. Then I called to schedule my delivery and the dispatcher said that she’d schedule for my things to leave from Storage on the 16th to be delivered on the 19th. I double checked twice to make sure they wouldn’t deliver before the 19th, knowing I’d be in another state and wouldn’t be able to let them in. The person kept saying my things wouldn’t get there before the 19th and I didn’t need to worry. Then my things arrived on the 16th and I had to pay an extra fee on top of needing to hire someone else to move my things out of the storage space in which they had to put my belongings. They won’t tell me where my belongings are without paying, and now I’ve paid but they still haven’t told me. They took my belongings hostage. It takes a lot to make me angry, but they succeeded. I would never recommend this company to anyone. Ever.