EasyPostReviews of easypost.com

Their tracking is sub-par...below mediocre..they don't display where your package is..just arrived at a facility..reminds me of a foreign company..and takes for f'ing ever to get here from Georgia to Pennsylvania..Pony express..bring it back

Wow, thank you to all these reviews i decided to move with someone else for my ecommerce store, I was about to commit with easypost, I have found many other pages with same type of bad reviews, thanks to all people who review it truly helps other to make better decisions.

Have bought their insurance for my past 1000 items I have sold. 1 out of my 1000 sales was lost so I filed my first claim. Provided all documents they asked and 3 days later they wanted me to submit the SAME documents I already submitted. Gave me LESS than 4 hours to resubmit the same documents. They Closed my case as I didn’t have the chance to submit the SAME documents I had already provided in a 4 hour time span as I was not in office to submit them. Will not be giving my money to this company ever again. Don’t recommend them to anyone.

When you set up auto-recharge, they will bill your bank account AND your credit card, at the same time! So you're billed twice. And to add pain to injury, they charge a 3% convenience fee for that unnecessary credit card billing. They say the credit card is only a secondary payment method, but they still insist on routinely charging both at the same time. How ridiculous! I tried for the longest time to get some resolution with customer support, but they were adamant that they are doing the right thing by double-billing, and they absolutely would not credit back the convenience fee nor make changes to their billing procedure, although I painstakingly described the problem to them. For such abominable billing practices and lack of any effort at customer service, I give them one star.

Tracking sucks. Slow, I would NOT use them for shipping. Unfortunately I had no say in the shipping method to my residence.

My mom ordered something thru some company in California and it was shipped through easy post... I don't know if this is the company she shipped through directly but the very small and thin package told me she ordered labels or something. So we opened it up and it was scrap pieces of paper. My mom does have a problem with buying stuff online but we're thinking this was supposed to be the $35 scooter she ordered... and she got scraps of paper???? So we're trying to figure out what kind of mess we are in for here ugh

I ordered dog wash for $40 and 3 weeks later I received a tiny girl's backpack, which I don't need and certainly is not worth $40. There is no customer support phone number that I can find.

This is a horrible shipper! It’s taking well over two weeks - mostly because it sat in some warehouse in Salt Lake City for 10 days. It’s makeup, which means the products are now spoiled by the heat. I lost my money because the vendor used this lousy shipper. I will never purchase products from a vendor who uses this company again. Buyer beware!!!