Jack M.
Slow to resolve issues and blamed me as the tenant
I was trapped in my bedroom because my bedroom door malfunctioned and they were super slow to resolve the situation while I was stuck there with bathroom access. The next week the door they had fixed auto-locked after I dropped my coat off and they made me pay out of pocket to let me back in after they tried to gaslight me into saying I locked the door when I didn’t
Response from Easy Living SpacesMay 22, 2026
We are very sorry again for the frustrating experience you had regarding the bedroom door issue and lockout situation. We understand how stressful and uncomfortable that must have been, and we sincerely apologize for the inconvenience caused. At the same time, we truly appreciated that you decided to stay with us again afterward and trusted us for another 8 months following this occurrence. We are grateful that you gave us the opportunity to continue serving you and improving ourselves based on your feedback and experience. We always strive to learn from situations like this and improve our operations and response times moving forward. Thank you again for your patience and for giving us another chance.