tinatalker
Great price on Blue Poppy Allerease/terrible customer service
Great price on Blue Poppy Allerease; I had ordered from them once before, and product just over 10 days to arrive. I emailed on the 11th day and received a response and all was good. Placed another order 1/5/2021, and after 2 weeks and 3 emails, I got an email response saying they were waiting for delivery from the mfg. Understandable, because, pandemic. Today, 2/16/2021 I emailed again, strongly worded yet polite, because they do not provide any updates or other communication. In a quick return email I was told my order was now canceled and I would be refunded. We will see if they follow through. Paid through PayPal, will open a dispute if necessary.