Mike
The Onboarding Customer support was…
The Onboarding Customer support was simple Andres Gutierrez & Garret Thower continue to answer my ongoing questions. EFX is performing as described

EFX Algo provides structured, rules-based trading technology designed for individuals who want greater clarity, control, and discipline around how capital is deployed.We work with entrepreneurs, business owners, and investors who prefer systems over speculation, and who value transparency, defined risk parameters, and decision-making frameworks over hype or short-term promises.EFX does not take custody of client funds. All trading activity runs inside accounts owned and controlled by the user, with clearly defined rules, visibility into performance data, and the ability to start, pause, or stop at any time.Our focus is not on predicting markets, selling financial advice, or guaranteeing outcomes. Instead, we help clients evaluate whether a rules-based, automated approach fits their goals, risk comfort, and expectations—before relying on it as part of a broader capital strategy.EFX emphasizes education, evaluation, and long-term alignment. Many clients begin with a structured evaluation period to better understand how the technology behaves in live market conditions and whether it belongs in their portfolio.As with all market-based strategies, trading involves risk and is not suitable for everyone. We encourage prospective clients to ask questions, take their time, and make decisions they feel confident standing behind.
EFX Algo (easyfxtrading.com) has 435 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mike
The Onboarding Customer support was simple Andres Gutierrez & Garret Thower continue to answer my ongoing questions. EFX is performing as described
Moe
EFX has been an amazing experience since i opened my account. They definitely stand by there product and keep you in the loop at all times. I have been satisfied of the results of the gains on my account. I plan on stay with this company for the long haul.
Parker
Joe, Danny, Bogdan & the entire EFX team have been an absolute pleasure to work with. I have nothing but positive things to say about their business. From returns, communication, transparency - the EFX team is by far the best. I have worked with several other companies like EFX in the past & was always left with a sour taste in my mouth. I took a chance with EFX & would recommend anyone who is "thinking" about doing it, do it immediately. You will not be disappointed.
Joffels
6 weeks since my first post. From a community that could engage regularly and were always treated with special care and respect to now get 2 posts a month with the comments disables and not a single person able to speak in the community forum EFX has really failed their users lately. I see a few reviews that are positive from individuals that says its been amazing. The issue is like myself they joined in a time after the big drawdown. Like me they will have decent returns. I almost had 25% growth in 6 months. But like me the day will come when the drawdown will suddenly shoot up to 40%. I have gone from +20% to - 10% on my capital investment. As things stand at the moment I am still down 40% on my drawdown and its been consistently at this level since the start of April. Don't really know why I keep holding and staying with them as they have proven for weeks now that its just business as usual. That of course is fair but don't fall for the advertisements all over facebook about a successful and transparent community. It simply is not true.
Response from EFX AlgoJun 3, 2025
Hi Joffels, Thank you again for your continued feedback. We understand your frustration around the reduced communication and the recent challenges with drawdown. To clarify, the system’s current drawdown is floating — not a closed or realized loss — unless you choose to manually exit trades. While it’s understandably difficult to watch equity fluctuate, the system remains active and is still managing those positions. We hear your concerns about transparency and community engagement. The environment you referenced is one we’re committed to rebuilding. We appreciate the role you’ve played in the community, and we’re working hard to earn that trust back. — The EFX Team
Mark S.
I funded my account May 2024 and enjoyed good returns averaging over 4% per month. Then in April of this year I lost over 6% and my equity (the amount that is actually in the account) is $5,000 less than the amount I funded the account with. So as of today, after just over 1 year in their trading system I'm $5k in the red and over the last 2 months there has been no improvement. More concerning is they send an occasional update saying in essence "hold on, things will improve we hope". I get no response from my requests for information even asking if it would help to add more funds to my account. The management's actions are disgusting and unacceptable. Stay away from this group EFX Algo if you are looking for a fair investment. You're better off leaving your funds in an interest paying bank account.
Response from EFX AlgoJun 3, 2025
Hi Mark, Thank you for taking the time to share your experience. We’re sorry to hear how recent conditions have impacted your confidence in the system. To clarify, the $5,000 you referenced is based on your account's floating drawdown — meaning those positions remain open and the system is still working to recover them. These are not realized losses unless trades are closed. We acknowledge your concern around communication and are actively working to provide more timely and transparent updates. While no system can guarantee performance, we remain focused on helping users understand how to use the tools responsibly in changing market conditions. Thank you again for being part of the platform. — The EFX Team
Bill O.
April 4th, 2025...down 14.64% April 7th, 2025...down 17.37% April 9th, 2025...down 26.85% I closed all my accounts with EFX on 10 April to prevent further loss. Accounts went from $315,866.91 to $235,267.03 in three days for losses totaling $80,599.88. Losses were occurring while EFX failed to respond to phone, voicemail or emails while blocking info like mine to the shared EFX member page.
Response from EFX AlgoJun 3, 2025
Hi Bill, We’re sorry to hear about your experience during the April volatility. The speed and magnitude of those market movements were significant, and we recognize how unsettling that can be. To clarify, the system on your account was operating within its programmed logic at the time. The losses you referenced were realized due to the decision to manually close trades — a decision that remains fully under user discretion. We also hear your frustration around support responsiveness and are working to improve in that area. Communication during periods of volatility is critical, and we’re actively addressing the gaps that were exposed. Thank you for your past engagement with the system. — The EFX Team
John S.
I've been with them for a few years and Danny and the team are awesome! They developed a great product and really care about serving all their customers well. Recently the tariff situation has caused unprecedented shifts in the market, so yeah there were a couple of months that didn't go as well. But honestly there are some people in our community who are losing their minds because of this drawdown and posting some bad reviews here. If you understand the risk of doing a forex trading bot you know that sometimes crazy world events like the tariff nonsense has got literally every market going nuts. They may have got kind of backed up with receiving DMs also but they regularly post updates for us in our circle group and emails explaining what's going on and breaking it down for us. Some people are trying to say EFX is bad because its losing money now but if your money was in stocks you would have been way down too! Overall it's a great product with a great track record until this point and I am confident it will straighten out and we will see great long term gains.
peter
It was a bad experience.
Response from EFX AlgoJun 3, 2025
Hi Peter, We’re sorry to hear that your time with the system didn’t meet expectations. While your review was brief, we still take it seriously and would welcome the chance to better understand what went wrong. If you'd be open to sharing more detail, our support team is available and happy to help however we can. — The EFX Team