Nicholas P.
I had the experience of bending a wheel…
I had the experience of bending a wheel due to a vicious pothole, went to claim my wheel replacement at the dealership as a result They told me that easy care was fighting the claim and made me pay for my wheel to be replaced, although the deductible was only 200$, I paid for this warranty to make sure it would be taken care of if anything like this happened. No questions asked. Ended up having to pay EXTRA due to EasyCare refusing to pay for the whole wheel, luckily the dealership argued on my behalf and got the payment lowered to 200$ rather than the 500$ they wanted You shouldn't be offering warranty coverage if you're gonna beg for more money. You already took my money once, but to take it twice is villainous.
Response from EasyCareApr 23, 2025
We understand your frustration with the recent experience you had with your warranty claim. It's incredibly disheartening to encounter difficulties when relying on a service you paid for, especially in a situation as stressful as a damaged wheel. We appreciate you bringing this to our attention and will certainly use your feedback to improve our processes and ensure a smoother experience for our customers in the future.