Sinatra
Avoid this warranty company!
I wouldn't give this company a 1 star but im forced to, other wise they would get a zero. Stay far far far away from this warranty. Very few shops accept this warranty and as of now the place that I had my car at is no longer accepting their warranty, you'll find out why as you read this review. You are going to spend hours calling shops asking if they accept the warranty. Dont bother calling easy care cz thats a waste of time because they will not tell you who accepts the warranty. You are on your own. If you are car savvy and like to change your own oil dont do it. Make sure you have it changed from a reputable company. The woman who was filing my claim at Ford said she was on the phone for 4 hours and was hung up on multiple times. She said they must hire anyone and they also work from home because when she was trying to file the claim she heard a baby crying in the background. She also stated that they were insinuating that I was running my car into the ground because of the issues my car was having. Yet if you do a quick Google search on my car you will see that its a very common issue with the make and model of my car and the parts have been revised 3 or 4 times so that right there tells you its a common issue, otherwise why has the car company revised the parts over the years. They wanted to see my oil change records. My friend who is the a x mechanic had them all written down, dates and milage of oil and oil filter changes. I usually go to a place to have it done but after the 2nd time the guy said I should be using mobile 1 full synthetic high milage oil for my car. That particular company didn't use it. Where it was the best oil for my car I decided to have my friend change so I am giving my car the best oil. I also came out of pocket on 3 separate occasions and had the car fixed myself rather then file a claim becasue they were small jobs and wasn't to expensive. I figured dont bother them with the small stuff but if something big God forbid goes wrong its my 1st claim. They wanted all the records. I showed them receipts for all the oil and oil filters purchased. I showed them the 2 oil changes from the company I have went to since 2003 before I had my friend change it for me. As stated above I sent them the dates and milages of all oil and filter changes. I gave them the receipts for the 3 times I came out of pocket without trying to file any claim. I sent them receipts for all the oil and oil filters i purchased. I emailed them all of it. For a little over a week I hear nothing. I get a email from Ford asking if I sent them what they requested because she was emailing easy care asking for a update over and over.. I told her yes I sent them over a week ago and sent her a screen shot of the sent email with all documents. The email address was the correct one. I emailed them again with all the documents listed above a second time. 3 days later I get a email from the woman saying they are saying the documents you sent them isn't a valid source. These are receipts from companies mind you. Also they can't use the oil change records. I offered to show them a track record of every oil changes I have had since 2003 on all my other cars I've owned. Never a late oil change always on time. They weren't interested. The woman at Ford said she will not accept another easy care warranty after the experience she had and how I was treated. Im fixing the car myself and canceling this useless warranty. If your dealership tries to sell you a easycare warranty say no and ask if they have another warranty company. If they don't walk away and buy a car where they offer any other warranty company other then easy care. Save yourself the headache. They will not have your back when you need it. They will look for ways to weasel out of it and deny your claim. By far the worst warranty company I have ever had. I cant wait until Tuesday and have this scam of a warranty canceled.