Casey E.
I paid extra to have it by a certain…
I paid extra to have it by a certain day for an event (Friday). Tracking is now saying it’s expected to be here Monday so waste of money to have it here. Pretty disappointed.

We are an online womens clothing store that delivers the latest European and French Fashion at low prices. New collections are launched every two weeks on Tuesdays to make sure your wardrobe always has the latest trends. We deliver to the US and Canada.
Easy Clothes (easy-clothes.us) has 489 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Showing 15 reviews with 1 star · Clear filters
Casey E.
I paid extra to have it by a certain day for an event (Friday). Tracking is now saying it’s expected to be here Monday so waste of money to have it here. Pretty disappointed.
Noelle H.
Haven’t received items to review those yet but did pay extra for expedited shipping so I could get them before a trip but arriving after it so waste of the extra money spent. Very disappointed since I was counting on them living in a area where there is minimal shopping options.
mp
Never received anything and cannot get ahold of customer service.
nicole M.
Piggybacking off of my original review, which was clothing is all grossly oversized because everything is listed as one size items listed. Final sale are not listed that way on website in shopping carts and in confirmation email. Mind you I just placed an order off of a different website with an item that was marked final sale from beginning to end so I knew exactly what I was getting knowing it was the proper size and I didn’t need to return it. After them telling me item was final sale, although not listed whatsoever as final sale they refuse to help me as a first-time customer. Not only until I left a negative review was coerced by customer service that they would give me a one time courtesy ONLY if I took down my review. As a company they should’ve just been the bigger person and sent me a one time courtesy instead they withheld the shipping label only until I removed a negative post. This post is to simply follow up and call out customer service not only for their website, not listing things properly but also for bribing someone to take down a review for a first time courtesy NOT TO MENTION do your fine reading. If you return anything for original credit, they’re gonna charge you five dollars apparently Canada gets all free though. Congrats for being a shitty company
Ashley F.
return in denied??
Response from Easy ClothesDec 8, 2025
Hi Ashley ❤️ We are so sorry that you are experiencing a frustration with your return. We always accept all returns - with the only exception being a Final Sale item. This may be the reason however i would advise reaching out to our customer service and seeing if we can set things right with you! We never want to leave you feeling frustrated so anything we can do to help, we will! Wishing you a smooth start to your week, The Easy Clothes family xx 🌿
Elizabeth K.
Rip off site. Don’t order because they don’t refund the whole price
Response from Easy ClothesDec 8, 2025
Bonjour Elizabeth ❤️ We’re truly sorry to hear you feel this way. 💛 Our goal is never to leave customers feeling disappointed or misled. While our current policy offers full refunds in the form of store credit, we understand this may not be the ideal option for everyone, and we appreciate you sharing your frustration. If you’d like, our customer service team would be more than happy to look into your order and see how we can help make things right. Your experience matters to us, and we’re here to support you. Wishing you a smooth start to your week, The Easy Clothes family xx 🌿
Gra
Never got my package and they asked me for a review...
Response from Easy ClothesNov 3, 2025
Bonjour ❤️ We’re so sorry to hear you haven’t received your package yet—that’s definitely not the experience we want for you. 💌 Please reach out to our customer service team right away with your order number so they can investigate the shipment and make sure it gets resolved as quickly as possible. We truly appreciate your patience and understanding, and we’ll do everything we can to help get your package to you. ✨ Warm regards, The Easy Clothes family xx 🌷
Anonymous
I tried to cancel instantly, no reply. Very suspicious. Have not received my item. I can't see how a quality garment can be one size fits all?
Response from Easy ClothesOct 20, 2025
Bonjour ❤️ We’re truly sorry to hear about your experience and completely understand your concern. That’s not the kind of impression we ever want to leave. 💌 Our customer service team always aims to respond as quickly as possible, and we’d love to make this right for you. Please feel free to reach out on our live chat directly on the website for the fastest way to get help, a real human is always there to help 24/7! Thank you for sharing your feedback—it helps us improve. We hope we can earn back your trust and assist you right away. 💕 Warm regards, The Easy Clothes family xx