William H.
Placed first order and all went well
Placed first order and all went well. Then I placed a larger second order around 800 dollars. Package was damaged in transit and shipped back to company. The only way I found out was when I called company and they told me they would reship that day. Called back today and they still haven't shipped. They are nice in phone but you can't trust what they tell you. I will probably end up doing a charge back for items not received. It's just really bad customer service.
Response from EastwoodAug 28, 2026
We’re very sorry for the frustration and lack of follow-through you experienced with your replacement shipment. We understand how disappointing it is to be given an expectation and then have it not happen.



