EastwoodReviews of eastwood.com

Couldn’t make discount code work. Placed order anyway Than after order was placed received an email with a different coupon , which didn’t help afterwards!!!

I ordered paint from this company but never received it so after 5 weeks of not receiving even a shipping notification I emailed them to try and find out why and they emailed me back stating that they don't cancel orders...they never once tried to give me an update on my order and now it's almost 8 weeks and still nothing

The machine works well and is ready to go to work right out of the box. My shipment had some damage in transit and the welding lense was shattered. All around great starter machine.

Ordered $3,000 worth of shop equipment. Less than 4 hours after placing the order, and days before they shipped it, they lower the price by $100. I requested a refund for the difference or in the alternative cancellation of the unshipped order. Of course they did not reply until days later, and when they did, both requests were denied because of their "policy," which claims that because of their allegedly fast shipping it is impossible to cancel an order after it is placed. Total nonsense. This would have cost Eastwood less than 2% of the order total to make a customer happy, but instead they decided to enforce the literal wording of a policy in a scenario for which it was not intended. I hope Eastwood enjoys the $100 because it was the last dollar they ever get from me. I had to buy a sandblasting cabinet a few weeks later and got it somewhere else.

Quick and accurate product shipment

Item from order was cancelled but not refunded. No response to multiple email requests to solve the issue.

Quality products

Great product for my car restoration project. Nice price and fast delivery