EasternHoneysReviews of easternhoneys.com

Response from EasternHoneysMar 30, 2022

Dear Gary, Thank you for your comments! We would like to emphasise the fact that we check validated members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents user attaches are valid. If any profile does not meet the requirements of the check up at any of the abovementioned stages, it gets deactivated. It is true that validated members use our services free of charge, they have other limitations though. To name one, most of the data that the validated members provide, like photos and videos have to be verified with their ID's and personal interviews before registration, so we believe that there are no fake profiles on our site. Please do not hesitate to contact us via [email protected] or via live chat on the website if you have any questions or concerns. Our professional support team works for you 24/7 and ready to answer all the inquiries! Best regards, EasternHoneys Customer Support

Response from EasternHoneysMar 30, 2022

Dear Customer, Hello and thanks for leaving your review. We're delighted to know about your experience. At the same time, I'd like to draw your attention to that we do not monitor the correspondence of users with respect to their privacy. Should you have any questions, please contact us via [email protected] Kind regards, EasternHoneys Customer Support

Response from EasternHoneysMar 30, 2022

Dear Scott, Thank you for leaving this review! Your feedback is what motivates us to improve our service. We would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a member and create an account. Also, you can easily browse profiles for free. On the other hand, it is true that you will need to purchase credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those. It should be noted that we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. Please do not hesitate to contact us if you need assistance, we are always happy to help! Kind regards, EasternHoneys Customer Support

Response from EasternHoneysMar 29, 2022

Dear Morgan, We appreciate you taking the time to leave us this great review! Your positive experience is really significant for us and we are excited to hear that our communication platform helps you make acquaintances with interesting people! We do understand your point regarding the pricing. Please be informed that our main purpose is the users' safety in the search for a potential penfriend. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles of trusted users before posting them on the website. Also, we always consider any suggestions from our users and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend. Moreover, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Development departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. At the same time, you may comfortably use our website without being distracted by many advertisements. Please feel free to reach us via [email protected] at any time if you wish to share more feedback, thoughts and suggestions related to our service! Best regards, EasternHoneys Customer Support

Response from EasternHoneysMar 29, 2022

Dear Ed, Thank you for taking the time to share your concerns and feedback with us! At this point, we kindly ask you to contact us via [email protected] as soon as possible and we will be happy to immediately assist you with the difficulties that you have experienced. We hope to hear from you soon. Kind regards, EasternHoneys Customer Support

Response from EasternHoneysMar 29, 2022

Dear Gary, Thank you for posting a positive review! We appreciate your feedback. We appreciate you taking the time to share your point of view. Please be informed that it is not required to pay to become a member and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits. It is true that you need to be a paid member to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. Please feel free to get in touch with us at any time, we are always at your service. Best regards, EasternHoneys Customer Support

Response from EasternHoneysMar 29, 2022

Dear Phil, Thank you for sharing your feedback regarding our service! We are glad to hear that we could be helpful! We indeed always strive to provide our users with a convenient space for online communication and do our best to provide prompt and effective assistance with any questions. Best regards, EasternHoneys Customer Support

Response from EasternHoneysMar 12, 2022

Dear Robert, Thank you for the feedback. Please note that we always strive to provide our users with a convenient space for online communication and do our best to provide prompt and effective assistance with any questions, including the issues with access to your account. Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. We always strive to provide our users a secure space for communication and for this purpose we carefully approve all the users to be registered on our platform. The profiles of our users are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts. In any case, if you notice something suspicious in the behavior of a specific member, please contact our Support Team and let us know the member ID and the specific facts that give rise to concern. We will investigate the matter and let you know the results. Please do not hesitate to contact our Support Team via [email protected] and we will be happy to resolve your issues in the shortest term. Kind regards, EasternHoneys Customer Support