East Coast Medical SupplyReviews of eastcoastmedicalsupply.com

Someone used my email address for purchases and I was able to contact the company through trust pilot where my issue was corrected in less than 12 hours. Very impressed with turn around time on that customer service. Hopefully no further issues going forward. Perhaps and automated option to have my email address removed could have skipped this step, but nonetheless I am satisfied.

Recently, I ordered products and had an issue with the ability to contact the company and waiting for the arrival. Once the company knew that I had an issue, they worked hard to rectify the issue and was kind enough to offer discounts as well as a credit to the order in question. The people do care deeply and will take care of any situation as I have experienced. An important point to remember, all companies make mistakes, great companies pull together to make it right and make sure the customer is happy in the end.

we had an issue with shipping, it was handled in a way that went above and beyond. good folks to deal with