Elizabeth N.
Amazing product! Fantastic customer service!
I ordered two packs of EarthBreeze laundry sheets and apparently I also signed up for the subscription. When I realized the error, I immediately searched for a phone number. When the search said that they do not currently have a customer service phone number, they encouraged me to email them. We've all heard that before so I didn't hold out much hope. Wow! I got surprised in the best way! Not only did they respond in a very timely manner, as in, same day, it was not a form letter! It was a real, live person named Jervin. Jervin let me know that while they couldn't stop the new order from coming, he would be glad to stop, pause, or edit my subscription. I explained that I way over ordered last month and with the preexisting standard laundry detergent pods still overflowing, that i would need to cancel. They literally took care of everything! Cheerfully and with wonderfully kind responses. I will most assuredly be buying and staying with them for a very long time! Oh! The product is amazing, too! No residue at all! The scents I ordered were both awesome! I have a hard time choosing. The even better thing is that even though the scent is way strong when you open the package, the clothes are not heavily scented. They just smell clean.


