Michael H.
I’m just a badly wrong
Of --- To Whom It May Concern, I am submitting this complaint against Earth Breeze to formally document and expose the financial harm, emotional distress, and unethical behavior I experienced as a customer. Earth Breeze presents itself as a charitable and sustainable organization. However, my experience reveals a disturbing pattern of negligence and evasion. After placing an order, I was charged in a way that triggered overdraft fees on my account—fees that I could not afford as a disabled individual living on limited income. When I contacted Earth Breeze to resolve the issue, their response was dismissive and unacceptable: they told me to “contact my bank,” refusing to take any responsibility for the damage they caused. This is not a minor inconvenience. This is financial harm inflicted on someone vulnerable. Their refusal to offer restitution, apology, or even acknowledgment is not just poor customer service—it is a violation of ethical standards and a betrayal of the values they claim to uphold. I do not seek pity. I do not seek empty words. I seek accountability. I seek restitution. I seek public recognition of the harm they caused and a correction of the false image they project. Earth Breeze must be held responsible for: • Causing overdraft fees through mishandled transactions • Refusing to offer compensation or resolution • Exploiting the trust of consumers under the guise of charity • Ignoring the impact of their actions on disabled and low-income individuals I urge the Better Business Bureau to investigate this matter and hold Earth Breeze accountable. Their actions are not just disappointing—they are harmful. I am prepared to escalate this further if necessary, and I will continue to speak out until justice is served. Sincerely, Michael Hoskins --- You can submit this letter