Jean Z.
The earplugs do not deliver the level …
The earplugs do not deliver the level of blocking out snoring that I had hoped for. I've worn silicone earplugs for 35 years and hoped these would be better. They are not, unfortunately. When I asked to return them, I was asked to try them, one more time, being told how to insert them properly. I knew how to insert them already. But I tried again anyway. Still no luck. Due to the shipping costs of returning them, I decided it wasn't worth it to me to return them and it was only then that the company agreed to a partial refund of my money. With a 100% guarantee, I believe I should've been given 100% of my money back, shipping including. But I settled for a partial refund instead of further discussions.
Response from Mighty Plugs: The World's Finest EarplugsNov 24, 2017
Whoa Jean!!! 1. "They didn't deliver" FOR YOU !!! BUT for ALL us gals in the office and for over 6 million daily customers who wear the Mighty Plugs; THEY SURELY DELIVER & MORE.!!! We MORE than honored our guarantee to you! We offered you 100% total money back should you return your order or we allowed you to keep the ear plugs and receive over 80% back. Plus ((WE PAID)) FOR THE SHIPPING!! Jean, please give our ear plugs to someone else who can easily insert them to where they will SEAL the ear and really block out as intended; and then go back to your Silicone ear plugs that always "lose" their seal after 1 or 2 wearings. Most sincerely Mary- BPI customer service and a very very satisfied 14 year wearer of Mighty Plugs




