Mighty Plugs: The World's Finest EarplugsReviews of earplugsonline.com

Response from Mighty Plugs: The World's Finest EarplugsAug 6, 2015

Dear David: The reason the ear plugs are losing their (seal) in (your ears), is because you are not pushing and flattening them (firmly) enough when inserting them. After first (working or kneading) our Ultra-High Blocking Beeswax ear plugs between your fingers or hands for at least 15 seconds to make them (soft and mouldable),use the tip of your index finger and push One ear plug in and against your ear opening (until you feel the ear plug (seal) the ear). Hold your finger against it with slight pressure for a few more seconds and will seal and stay sealed until you remove it. Then take the other ear plug and do the exact same thing. I've been wearing them every evening for the past 12 years. They'll work perfectly for you and stay sealed all night long, when you get the "hang of it". David, please feel free to phone us at the office, for we all wear the same ear plug every day and night. We'll help you (over rhe phone) at any time! Kindest regards Mary-customer service 1-800-226-1884

Response from Mighty Plugs: The World's Finest EarplugsJul 26, 2015

Dear Cecilie: Here's an easy fix for the Lanolin you feel on your fingers. Put a fair amount of corn starch, talcum powder or baby powder in the palm of your hand and work the ear plugs well through the powder. That will make the ear plug just as you would like it. It will still seal the ear canal and work wonderfully. Custom made ear plugs are too firm and never seal well; let alone they are so costly. Stick with the fine ear plug that we sent you. You'll be glad that you did. Most sincerely Mary-customer service

Response from Mighty Plugs: The World's Finest EarplugsJul 25, 2015

Dear Charlie: 1. We shipped out your order of the One pair Sample Pack the very next day that it arrived. Orders going to Australia traveling by the postal service, with detainment in Australian Customs Dept., usually take from 14-21 days to arrive to the customer. 2. The insertion instructions were in English. We are sorry that you could not understand them. We should have sent them to you in Australian, mate! 3. Cutting the ear plug in half is for the size of the ear canal of a 10 year old. It's too small to block out much. As on the instruction card that came with your order: just prior to insertion, one must (work or knead) the ear plugs between one's fingers for at least 10-15 seconds to make the ear plug soft, mouldable, and to disburse the Pure Lanolin throughout the ear plug. Pure Lanolin makes the ear plug slightly “tacky” so that it stays securely in the ear canal and seals it. When the ear plug is soft and mouldable and ready to insert, it doesn't matter what shape it is; round, flat, long or narrow; just follow the next step. 2. Using the tip of your index finger, push FIRMLY& FLATTEN the ear plug IN and AGAINST your ear canal (until you feel a GOOD SEAL!) If it doesn't seal immediately, then hold your finger pressed against the ear plug (with slight pressure) for a few more seconds and it will seal well. 3. Now take the other ear plug, prepare it the same way& insert it into the other ear. With both ear plugs inserted correctly & sealing the ear canals, you’ll notice a huge .improvement. 4. To Remove: Simply pinch the ear plug with your thumb & index finger and gently pull downward and out. Charlie, we are with you all the way until you get this working perfectly for you. Feel free to write me for I will answer every communication effort you make. Most sincerely Mary-customer service

Response from Mighty Plugs: The World's Finest EarplugsJul 17, 2015

Dear Lori, The 2 users did not know how to insert the ear plug correctly, whereas 99.9% of our customers can easily figure out how to insert these moldable ear plugs. Lori, to be clear; one size cannot fit all! The customer creates their own perfect size that fills their ear canal and (seals) it. Our ultra-high blocking beeswax earplugs are soft and moldable & are meant to be made smaller for children and those adults with smaller ear canals; by simply pinching off some material. For those with larger ear canals, one can simply combine the earplug material to make a larger earplug Lori, when our earplugs are inserted correctly they stay securely in the ear canal at all times and block out more sound than any other ear plug on this planet! Lori, we all wear them so please follow these instructions below EXACTLY, and you will. be very pleasantly surprised: 1. Just as you are about to insert, take ONE ear plug and {work it or knead it} thoroughly between your fingers or hands for at least 15 seconds to make it soft, moldable and to disburse the Pure Lanolin throughout the ear plug. Pure Lanolin makes the ear plug slightly “tacky” so that it stays securely in the ear canal and seals it. When the ear plug is soft and moldable and ready to insert, it doesn't matter what shape it is; round, flat, long or narrow; just follow the next step. 2. Using the tip of your index finger, push FIRMLY& FLATTEN the ear plug IN and AGAINST your ear canal (until you feel a GOOD SEAL!) If it doesn't seal immediately, then hold your finger pressed against the ear plug (with slight pressure) for a few more seconds and it will seal well. 3. Now take the other ear plug, prepare it the same way& insert it into the other ear. With both ear plugs inserted correctly & sealing the ear canals, you’ll notice a huge improvement. 4. To Remove: Simply pinch the ear plug with your thumb & index finger and gently pull downward and out. Lori, we are with you (all the way) with having complete success with our earplug; Please feel free to call our office and we will walk you through inserting our earplug while on the telephone. Kindest Regards; Lisa-BPI customer service 800-226-1884

Response from Mighty Plugs: The World's Finest EarplugsJul 6, 2015

Dear Christopher: The reason the ear plugs feel slightly tacky is because they weren't (kneaded) sufficiently before inserting them: Christopher, made mainly from Beeswax and having Pure Lanolin, one needs, just prior to insertion the first time; to (knead or work) our ear plugs between one's fingers or hands for at least 15 seconds to make the ear plug: 1. Soft and moldable and 2.To disburse the pure Lanolin throughout the ear plug Once kneaded sufficiently, the ear plug becomes less tacky, yet for this ear plug to stay securely in the ear canal and block out well, it must be slightly tacky. Christopher, your suggestion on wearing and using just 3 times is not a correct suggestion, for each pair can be worn successfully from (30-35 times and more). Kindest regards Mary-customer service

Response from Mighty Plugs: The World's Finest EarplugsJul 2, 2015

Oh Connie: I am responding to you again on this subject, for our new customers should evaluate for themselves, see the whole picture and the reasoning for our website ' guarantee page' policy regarding extra or reported broken cases. To be clear, you did receive the extra travel case with your order, but you didn't want the extra round case, you wanted a rectangular case. Yes, thank you for appreciating our fine product, and I agree, without question our wonderful ear plug surely works well; for I and my wife both wear them too. Connie, often after customers receive the ear plugs along with the extra case that is included, they contact us again to request extra cases. Many like the (small round) extra case for it is easy to travel with. Some customers tell us that the rectangular case broke in transit and they request another, while others simply want extra rectangular and round cases and they're happy to pay for them. Our main business is providing a magnificent ear plug and we are not in the plastic case business. An important note: We (always) give the customer another case at (no charge) for the case, but Connie, we have to pay for the postage and packaging. We surely do not make any profit on resending extra cases and we only charge the exact postage. We always ask before shipping, for permission to charge the customer the exact cost of postage and 99% of our customers feel that it is fair; yet like yourself, not every customer agrees with us; they feel that good customer service means that in the interest of 'Goodwill' we should reship all extra cases for free. When we make a mistake with an order, we have always gone out of our way to more than compensate our customers. Connie, I've explained this to you before and I wish you could relate to our position. I'm hopeful that our ear plug brings you so much peace and satisfaction that it far overshadows your desire for free extra cases. Most sincerely Joseph-customer service manager

Response from Mighty Plugs: The World's Finest EarplugsJul 2, 2015

Dear Madina: "A few times" No way!!! Medina, you must be confusing a different website from ours. Our website CLEARLY states that the ear plugs can be worn from 30-35 times and more. Medina, one is supposed to insert the ear plug into the ear canal, not into the hair!!! Move your hair away from your ear opening as you insert the ear plug. All of us in our office have longer hair and wear them with complete success, so feel free to phone us and we will walk you through inserting the ear plug. Yes indeed, they are all natural and completely safe. Most sincerely Mary-customer service 800-226-1884

Response from Mighty Plugs: The World's Finest EarplugsJun 24, 2015

Dear Louis: Our magnificent ultra-high blocking ear plug WILL SURELY) block out the barking of dogs, but to do so, it has to be inserted sufficiently to SEAL the ear canal! Louis, after first making the ear plug soft and moldable, push it a bit more (firmly) IN and AGAINST your ear canal (UNTIL YOU FEEL IT SEAL) the ear. It is described on the instruction card that came with your order and also in the video that's on our website, www.earplugsonline.com Once done correctly, you'll notice a huge difference in the amount of sound being blocked. Please keep me informed as to your success, for we are with you all the way until this works perfectly for you. Most sincerely Mary-customer service