anonymous
Good product- lousy shipping
I really do loves these ear plugs. They are a good investment and work well. However, I give them 2 stars because it took forever to send them. I ordered them in the beginning of October October 2 wish and it took over 3 weeks to get to my house. It claimed it take 6 business day.
Response from Mighty Plugs: The World's Finest EarplugsNov 11, 2015
Dear Anonymous: First of all: every order that comes in to us before 3 pm, is always shipped out ON THE SAME DAY it arrives! Secondly: We ship our magnificent ultra-high blocking ear plug to over 74 countries and if your order was an International order and you chose FREE shipping, then the United States Postal Service first takes possession of our packages and flies the package to your country.Then it is transferred to your country's postal service. Yes, that can take from 10 to 21 days to arrive; depending on the competentcy of the postal service The unfortunate reality of it all; is that we do not have any control over the postal services in any country. Once we transfer the packages to the postal service , it is "out of our hands". It doesn't mean that we don't try to locate a package that is running late. We have contacted 100's of times, the postal services in over 55 countries, trying to chase down a package. Oh Yes! You are correct. We really do have a "GOOD PRODUCT", and a pretty good customer service dept. too! Most sincerely Mary-customer service




