EandmoneyReviews of eandmoney.com

Worst app ever

The company is not helpful it takes ages to get a refund to your card and the customer service is useless they can’t help you you tend to call wait ages get out through to a call center where no one can speak English and are stuck for work day with no one able to help you I advise no one to use this application!! Stay away

My experience with eand money is so bad my cheque bounced because of them , so I transferred money from my eandmoney account to my bank account and it was not credited I called the customer service and they told me to wait 5 working days. After 5days the call me to send an email and the money will be credited so I did and the money took another 3working days before it was credited. For four different times anytime I wil send money from my eandmoney account to my bank account it doesn’t credit on time I have to call the customer service and they will tell you same story to wait for 5working days. Am done with eandmoney . I have same issue on Wednesday called their customer service team yesterday September 6 ,2024. And the lady was rude to me I felt so bad and I was like my money and you are treating me this way?😢 That’s all good.

It doesn’t require a star even the customer care are not eloquent they don’t understand the point only forwarding and updating the cases and promising for call backs They don’t reply to emails such a worst experience I hate the application and feel risk to engage with it hence forth Now on 2 cases within a month Scammers vs Frauds

This app has my 2700 with them for more than a week and still counting. But haven’t be refunded nor given to the receiver.I wish I came to read reviews here before downloading this app. They’re scammers from India . Please public stay away from them. You deal with them for your own risk

Paid by their card, the money got deduct but my bill didnt paid. Contact their customer service but received nothing but false promises. I have reached out multiple time regarding my money got deducted from my account but it failed to send to the destination. I talked to two agent on March 5th , they said the problem will be solve and my money will be return within 7-10 days. I talked to one male agent on March 11th 9:30am he promise that i will receive it latest on march 12th I talked to another agent at 4pm March 11th she said that i need to wait 5 weeks TO FILL ANOTHER COMPLAIN. Which is very conflict with what i heard from 3 other agents. So i request to talk to the supervisor. He promise he will talk with the back-end team and will call back to me LATEST 2PM March 12th. March 12th NO ONE CALL ME. So i called the CS number at 5PM, I meet a male agent he told me that the supervisor is not at the office - which make me wonder he promised to your customer and didnt do anything about it, so basically This SUPERVISOR lied to customer? And then he decided to hang up on me. Later on i call again and meet a female agent. She promised me that she already help me raise a request and the management team will call me latest 10am March 13th. No one contacted me until now, 14th of March. I called and talk to one agent on the phone but she saying that i need to wait 5 weeks for back-end team to update, when i asked update for what exactly she said wait so she can check the information properly (I already on the phone with her for 20 minutes at this point and she keep saying that dont worry some one will call you the problem will be solve but she hadnt even read my case's information yet?)

Problems with their app, receiving money from your bank is a hit and miss, not much information and unreliable. If you need to speak to customer support either on chat or phone expect a wait of 30 to 40 mins. I won't use their service ever again.

I've transferred 10k AED to their new FAB account on 15th August. It is not yet credited in the wallet. The complaint number is open for more than a month and I did not get any updates from their team except false promises.