Stacie
Depending on who you need to contact
Depending on who you need to contact, you may never hear back, or continue to message someone, hoping to get a response. Others are great at getting back to me, and those people I greatly appreciate. Since this is all online, communication is key, and if you have to wait weeks and months for a response, that’s just ridiculous, and it’s happened for years now.
Response from eAchieve AcademySep 30, 2021
You are correct that communication is key, especially for online schools. The communication policy at eAchieve is that email and phone messages will be returned within one business day. There are certain times of the year when the sheer volume of calls and emails makes achieving that goal impractical, but we still endeavor to get back to people as quickly as possible. Please let us know more about your experience so we can figure out exactly what happened and how to fix it.




