Anna B.
Uncommunicative, product not received
I ordered a product on June 9, 2025. As I write this, it is July 1, 2025. I have been told the product has been shipped. Yet it has not arrived. I had to reach out to the company to even get a status and an "apology." I am very disappointed in this company. Had they reached out first and kept in touch with me regarding delays, I might be more inclined to do business with them again. Yet it was only after I said I would dispute the charge on my credit card that I was told that they had "just shipped" my product. I did continue to receive profuse email thanks for having ordered, but that, to my, is not the same as explaining a nearly 30 day delay in shipping. Will seek a different provider next time




