DUVALReviews of duvalfits.com

This is a scam. Merchandise look professionally done when you look at the outfits the company advertised online...the merchandise is cheaply made and have so many imperfections to go into detail. Please beware, and do not purchase from this company. If you purchase with a credit card and try to dispute your charges, they will rebuttal so keep all your emails, copy of phone call attempts, and copy of chat communication if any. And submit to your credit card company to show they are not responding to any requests concerning returns. I say again, PLEASE BEWARE. PRODUCTS ARE SUBPAR! The 5 star reviews,in my opinion, are from Duvalfits and not actual customers! DO NOT BUY!!!

I had a similar experience to the other 1-star reviews. I placed an order on 10/9 and received a tracking number on 10/11. Then, on 10/14, I got an email stating the order was delayeddespite it supposedly having already shipped. That email also promised an additional item as compensation. On 10/22, I received another shipping notice. I followed up on 10/29 but never received a response.The package arrived on 11/4, along with a bill for shippingdespite the order clearly stating shipping was free. The items were disappointing: poor-quality material, not wrinkle-free, and inaccurate sizing. I requested a refund the same day, per their instructions, which stated Id receive an RMA within 5 days. Ive yet to hear back. Ive also tried calling, but no one answers.I do not recommend purchasing from this company. *** filed a dispute with my credit card provider. 12/1/2025 - No response from that company and CC refunded my money

A very big scammer! The quality of the clothes was a joke! Never could speak to someone in customer service. Phone number does not work. Customer service does not work. Email, no one ever returned my concerns. I returned the clothes to the return address. Never received a refund. Don't waste your money!! Scammers!!

If only I had checked the reviews, I mostly wouldn't have fallen for the scam. I ordered a pair of pants and top from this horrible company, only to receive some cheap knock-off! I have tried unsuccessfully to contact them so the fake, cheap items can be returned but they never respond to emails. Their phone number doesn't work either. This company should be investigated by the Feds. They are just out there scamming the unsuspecting public. DO NOT BUY FROM DUVAL FITS! YOU'VE BEEN WARNED!!!

Tried to get authorization for a return never got a response. The sets I received is not what's shown on my order. Not very pleased with this company. I will not order anything else from them.

i have been trying to return item back to your store and you will not send it i tired to call the number you had to contact and it just hang up .i feel that you are not worthy my NAME ROBERT HONYUCKER 817-781-8959

This is the worst company ever for delivery of product and returns. Zero customer service. You can email or call for weeks and no response whatsoever. Not even a return email. Should've paid better attention to the massive amounts of poor /scam reviews. They're so true SCAM! Don't buy from them. Cheap quality products and the worst customer service ever.

Non-responsive to customer needs, especially when it comes to making an exchange. Definitely will contact the BBB. Their motto: "If you're not satisfied, we're not satisfied" is false.