Dunkin' DonutsReviews of dunkindonuts.com

What a joke lol

Ever since they fired the store manger at my local dunkin dounts that place has went down hill. Every other order we get is messed up they will fix it but being a busier location its hard to get that accomplished.

I went to the Flagstaff AZ (drive thru or walk up only) at 7:45. The line was very lengthy so I went to the walk up. I get there and as soon as I do the gentleman tells me to wait. Between the 2 we waited for over 15 minutes and I finally said enough and left very upset. I've never had such poor service! I guess I won't go back.

Customer Service not replying to missing bill.

If I could give this zero stars I would. ESPECIALLY for service. I just had a TERRIBLE experience with your "manager" at a Manchester CT location, extremely unprofessional extremely rude refused to help made tons of sarcastic comments spoke to me like dirt when all I wanted to know was if my Uber Eats order went through. You should be ashamed of hiring such a poorly trained disrespectful and rude person and giving them a position representing your company and interacting with customers. I wouldn't speak to ANYONE the way she spoke to me and my wife let alone a customer and her absolute REFUSAL to even help us with our inquiry I can guarantee is against every policy in every customer service industry in existence. I will absolutely be telling every single person I know not to go to that store. To wrap it all up - my order was completely wrong. I got hash browns instead of a croissant and a bagel instead of a croissant as well. This is straight up the worst most incompetent experience I have ever had with any restaurant ever.

Went to Dunkin on Westheimer in Houston. It was horrible. Coffee was tasteless. Donut was old and tasted like old oil. I spit it out. My Rottweiler wouldn’t touch it. What a horrible experience. The young waiter was great. Very friendly.

stinky donuts! new hospital we had just went out de little driving troughte and my son is sick in two ways!? excue me me get two boxes and some drinks for him to cheer up and he gets even more diabetes and getsi nto a coma buy this pont? starring one no honey update: my son expired now because the staff are alwyas so diabetes

Ordered ice coffee. It was very foamy and weird. When I tasted it was extremely extremely bitter. Not the bitter that comes from old coffee. It literally tastes like something extra was added to it. I'm out of the money I had to pay for a large ice coffee and I'm so convinced something extra was added to my coffee I'm keeping it until I can get it tested. DD on cottage Grove road in Bloomfield CT