Dunkin' DonutsReviews of dunkindonuts.com

Why is it every time you go to a Dunkin the frozen coffee is different and when you do find a store and get a good drink the next time you go back it's yet again different? I have gone to many different Dunkin's and have come to the realization that the employees need to be retrained on how to make a frozen coffee!! The Dunkin on may way home from work at 6pm you can not get a latte or frozen coffee because their machine is down they do not close til 7pm the second time I went there and they said the machine was down and it's 6pm I asked them if they always take the machine down by 6pm and they said "YES" wow lol.

Drinks and food are not the problem. It is the new cardboard cups that leaks everywhere. McDonald's cups are better stronger and lid fits properly. Please change the cups or change lids to fit better. Thanks

I have been a long time customer. I have enjoyed a variety of items on the menu. The coffee has always been my favorite. Until recently, the store in Brockton at the East Ashland location had, what I consider to be the best in the country. But for some reason they changed the process of how the coffee is brewed, or they changed the beans, whichever, they changed the best coffee in the world, to the WORST COFFEE IN THE WORLD! Can I have my old coffee back please? I will no longer be a custom until that happens.

I would rate Dunkin Donuts in Brooksville, FL 34602 as no stars. I have been their 3 different same location to get 1 thing to be told they don't have any. I only order 25 munchkins all glazed to hear they dont any. When I said I been told that every time I come on 3 different occasions months apart from each time the cashier said I dont do the ordering . She didn't apologize or anything. I will never go back to this location ever again.

I i just came from the hanover location. Lady at window has a very bad anxiety and focus problem. She was so busy talking to other women she dropped my 10.00 bill. She says sorry but did not retrieve for me nor did store owners or employees. I will never go back there again.

On a recent trip to New Bedford, MA, the store was unable to fill two items in my mobile order but said they didn’t know how to refund the $6 I had paid. A request submitted to DD corporate was never answered.

Cheated me this company sucks. They sent me a bogus email says I could use it for poor product I recieved in March 2020. It was no good, now during this COVID19 VIRUS some companies should stand for good. Well Dunkin you can take a Dunkin I will not do business with your company will let many others know HOW YOU TREAT CUSTOMERS.

I went to the Gibbstown NJ DD (Harmony Rd) to get munchkins for my grandkids. I pull up to the window and see the woman inside placing the munchkins in the box, mask being worn around her neck not on her face covering her nose or mouth. Yeah.. NO THANKS!